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After my game crashed my main character is missing it a big loss as I have over 1500 hours on this.
Any suggestions. Please
After my game crashed my main character is missing it a big loss as I have over 1500 hours on this.
Any suggestions. Please
@OldFoz Hello! I'm so sorry to hear that your character went missing after the game crashed. I can see that you reached out and created a support case which was the correct step to take! I apologize that we haven't responded yet. We've been extremely busy as of late but are working to reply to everyone as soon as we can. Thank you!
Hey there @OldFoz
Any updates about your character restoration will be delivered through your support ticket. This is not something I am able to comment on here in a public channel, as it involves private account information that we are not allowed to share.
I appreciate your patience while we look into your issue, and your case has not been forgotten.
Hey @OldFoz
Our teams are working hard through the higher than usual volume of contacts we have, so we'll be in touch soon to go through this!
Thank you for your patience and understanding!
It looks like your Ogryn was deleted on Thu 26 Oct 2023 00:54:23 UTC, with another two operatives of lower levels. Perhaps by accident?
Sadly we’re not able to restore operatives at this time due to limitations in our backend. However, if you were to create a new Ogryn, I can level it back up for you.