[2022] My gun stuck

Hey! I'm sorry to hear that you two have encountered a bug that causes your gun to not shoot correctly. I know you mentioned it seems to be rare when it happens, but if one of you would be able to get a video clip showing that this is happening, that would be super helpful! I can get the video passed along to the team and get this issue reported to them. Once you have the video clip, please upload it to a sharing website like YouTube or Google Drive and share the link here. Be sure the video isn't private so that we can view it.

Thank you!

Hey @UBiRod-M8,

Thank you for taking the time to share this update.

To help us further investigate, can I check if you are using controller or keyboard and mouse?

Many thanks

@R0CH3LL3 Thanks for confirming that. Have you noticed if this happens more often with certain weapons or in certain locations? Do you run any peripheral software while playing game, such as the Logitech G-Hub app?

@UBiRod-M8 @R0CH3LL3 Thank you both for providing additional information! Could you also run through our basic PC troubleshooting guide to rule out some potential causes of this issue?

If the issue persists after that, I'd like to get this reported to the team. Please create a support ticket and attach your system files, then let me know when that's done.

Thanks for reaching out @CAPTAIN_MMA , sorry to hear you're also impacted by this.

Could you please refer to @Ubi-Mushy 's post below for troubleshooting steps and ways to send us your files so we can look into this further?

Thank you!