[2020] [Crash] Reliable crash of car painter

Originally Posted by MiXdu78
I got also the same crash each time I try to open car painter.

Hey guys,

Sorry to hear the game is crashing for you both. So we can investigate, can you just answer some questions about the issue:

@MiXdu78,Are you also in offline mode like the original poster is?

@TrackManiaFtw does it do this in online mode too?

Can you also both provide your system specs too please?

Hey, TrackManiaFtw!

Could you upload it to a support ticket please. You can find how to do this here: https://support.ubisoft.com/en-GB/faqs/000025876

Once done please reply back here with your case number.

Originally Posted by TrackManiaFtw
Hey, sorry for the late reply, I was busy elsewhere.

Unfortunately I cannot upload the requested files, since I only get the option to contact support via chat as soon as I select a category.

And the live chat is not available. Is there any other way to do this?

Hey! Apologies for the delay on our side too.

We also support players via social media, which will allow you to send us files. The crash log is likely very small so we should be able to do this without any issues

Here you go -

Facebook: https://www.facebook.com/UbisoftSupport
Twitter: https://twitter.com/UbisoftSupport


If you provide your Ubisoft username the support agent will be able to create a support ticket for you, then you can add the case number here.

Thank you!