[2020] Mediatracker Issues (Replay Editor)

Original Post — Direct link

Hello,

My game keeps crashing when i am trying to record a ghost in replay editor.

Sadly i cant add crash log cause it does not create one. no clue what is happening.

The crash always happen when i place the location for the starting point of the ghost i want to create.

Hope this can be fixed!

Thanks for your time!

over 4 years ago - Ubi-TheBerry - Direct link

Originally Posted by Djoowie.
Hello,

My game keeps crashing when i am trying to record a ghost in replay editor.

Sadly i cant add crash log cause it does not create one. no clue what is happening.

The crash always happen when i place the location for the starting point of the ghost i want to create.

Hope this can be fixed!

Thanks for your time!

Hey there!

I'm sorry to hear you're having issues!

Please give the steps in our guide a try.

If you're still having issues, please open a case on our Support Site and send over your system files.

DxDiag

Msinfo

We'd be more than happy to take a closer look!

about 4 years ago - Ubi-Milky - Direct link

Hello eyebo,

Thank you for reporting this issue as well and thank you for providing reproduction steps, this will prove very useful to us.

Before going any further, can I just make sure that you meet the system requirements for the game, before I begin to report this crash, here -
https://support.ubisoft.com/en-GB/Faqs/000055173

about 4 years ago - Ubi-WheelyDuck - Direct link

Originally Posted by eyebo
Hi, yes I do meet the minimum system requirements. My system specs: Ryzen 7 1800X, 32GB RAM, GTX 1080 @ 3840x2160, Win10 64bit

Thank you for the additional information, please open a case on our Support Site and send over your system files.

DxDiag

Msinfo

We'd be more than happy to take a closer look and these files will help us investigate.

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