Original Post — Direct link

Hello, My game is freezing randomly during 2/3seconds sometimes and i cant do anything about it. I changed the settings many times, i cleared cache to see if it change something and it doesn't.
it happens mostly in when i play totd in solo or campaigns map in solo too and less often in live but since two days it happened to me during rounds in COTD resulting in disqualification.
Things i noted : whenever the freeze happens in an offline session my car kepps goins during the freeze meaning that the location of my car change when it reappears but it doesnt in online session. That means the "unfreezing" doesnt affect the location of my car when it reappears...
Does anyone have an explanation about it ? Is it related to the new update ?

about 2 years ago - Ubi-Clem - Direct link

Hello @Choum, and welcome to the Ubisoft Discussions.

I am sorry to hear that you are facing freezes.

Could you please try every single one of the steps mentioned in this article?

Let me know of any changes! 😊

about 2 years ago - Ubi-LadyBlue - Direct link

Gotcha @Choum, thanks for updating us.

After reading your previous post, that is...incredibly weird. Try clearing your Ubisoft Connect cache for me. If that doesn't help, I'd like you to go ahead and start a Support Case with us and attach your System Files. Let me know on this thread once you have, and I can use those to take a closer look at this weird freezing but not freezing thing.

about 2 years ago - Ubi-TheBerry - Direct link

Hey there @Choum,

Thanks for that, I can see we responded to you but haven't heard back yet.

When you're next available, could you please sign into then Help Site and respond to us when you're next available?

We can then continue looking into this if you need to.

Much appreciated!