[2022] Having Motu M-Series Audio Device as sound device crashes game on track startup

Hey @Samsbase2008 , thanks very much for getting this report across to us. I understand that, since the Summer update, you've found Trackmania to hang indefinitely when music starts up on any track, but only when using your specific audio output device. Sorry about that!

I appreciate you being so thorough with your reporting of this! Can you answer a few additional questions for me?

• You've already done some troubleshooting, which is great, but can you check the rest of the steps in our troubleshooting guide? In particular, please make sure you've got Windows itself fully updated, you're running the game with administrator rights, and you've not got any background programs or mods running (particularly anything that controls your audio, or OpenPlanet and similar third party services).
• You mentioned this doesn't happen while the audio is muted. Did you mean when muting audio in Windows itself, or muting audio (either music or everything) in-game?
• We had a couple of updates during the summer, so just to be sure, do you recall which month this started happening?

Thanks again for reaching out! I'll keep an eye out for your response

Hey @Samsbase2008

Thanks for getting back to us.

To allow us to look into this further and collect relevant information for the team to investigate if necessary, could you please open a case on our Support Site and attach your DxDiag and MSinfo system files?

Please let us know if you have any issues with this.

Thank you!

Hello there @Samsbase200,

Chat times depends on the region you're in.

I have gone ahead and reported the issue you're facing to the dev team.

We will keep this thread updated if we need more information on your side.

Hello there @Trouble-TM, and thank you for sharing this workaround.

I would suggest @Samsbase2008 to give that a go.

On my side, I will update the report I have made with the information brought up by @Trouble-TM.

Thank you for helping each other out, it's nice to see!

Hey @Samsbase2008,

Just checking in to see how you've been getting on with this?