Original Post — Direct link

I have reinstalled and verified the files several times since I go this message, and nothing fixes it. I have even reinstalled Ubisoft Connect and updated my graphics drivers, nothing seems to help

over 1 year ago - Ubi-Auron - Direct link

Hi @SimRacingMax and welcome to the forums!

I'm sorry to hear that you are experiencing problems with the installation. What drive are you installing the game on? Is it internal or external? Have you made sure it's the same drive where Ubisoft Connect is installed?

Just to eliminate any other possible errors, please also make sure to complete all the steps outlined in our Troubleshooting Guide, thanks!

over 1 year ago - Ubi-Cintre - Direct link

Hey @SimRacingMax, thanks for the answer.

I'm glad to hear that this update allowed you to resolve the issue.

Do not hesitate to let us know if you have any more questions.

over 1 year ago - Ubi-DeskLamp - Direct link

@SimRacingMax Thanks for the update, and sorry to hear that this issue has returned for you!

If you've not already made sure to do all of the steps listed in this FAQ, please run through them and see if they help at all.

Additionally, are the game and Connect both installed on the same drive as Windows? It's not as important as having the game/Connect on the same drive, but having all 3 in the same place does help sometimes!

over 1 year ago - Ubi-DeskLamp - Direct link

Glad to hear that you managed to figure it out @SimRacingMax, please make sure to let us know if you run into any other issues! 🙂