[DE]CoreyOnline

[DE]CoreyOnline



25 Mar

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We are releasing an update this Wednesday (Dante Unbound) that specifically addresses the missing prompt(s) on touch controls. Thank you!

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Hello Tenno, touchpad functionality is not supported on iOS across various titles https://forums.developer.apple.com/forums/thread/741745  

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Not yet, Tenno. This feature is on the way, however touch interface has yet to be finalized. If you have recently purchased Decorations that you hoped to place on Mobile, please file a ticket at support.warframe.com and explain your story! It should be no trouble taking care of you if you explain you purchased Decorations on mobile with the intent to aplpy them on mobile. 

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Strange! Thanks for reporting this Tenno. Could you send along logs to help us get a wholistic picture of what is happening on your end? You can DM a google drive link on the forums, or send them to support by going to support.warframe.com 

Instructions here: 

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Thanks Tenno! We've seen this report and have a few small changes to the touch UI coming in Dante unbound which may help with this. Bullet Jump virtual button will be slightly moved. More info in the Wednesday patch notes! 


21 Mar

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Sorry to hear it! Could you send us logs by tapping the very top of the screen on the launcher / install page? It doesn't matter if it says Update Available, it should still let you download your logs! Here are more instructions: 

 


20 Mar

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Hi Tenno, what kind of phone are you playing on? If you are on an iPhone XR for instance, unfortunately Duviri will suffer performance issues. This is why we show players on low end devices a "low memory warning" pop up before they enter open landscapes: low memory does not refer to iPhone / iPad storage but RAM capabilities. 


19 Mar

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Hello Tenno! We looked into this and believe there is a misunderstanding. 

You received one of the classic 75% off Market Purchases coupon that existed on Console (and iOS now)! If you were originally a PC player you are probably used to __% off Platinum Packs, which is not an option on Console & iOS. 

So for instance, Platinum was not discounted with your coupon, but items in the In-Game Market (Warframes, Weapons, Skins) would have had 75% off. I hope this helps! 


18 Mar

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Hi Tenno! Are you still experiencing this? If so I may request your game logs, but not until you confirm it still says "update required" and won't let you in 

 

 

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Hi Tenno, was this on iOS, or PC? Regardless, this strikes me as more of a question for user support, and not so much an iOS Mobile Bug (if I'm misunderstanding, feel free to clarify). You can get in touch with support by visiting support.warframe.com and writing a ticket. They may be able to look at your game logs and correct things if they can confirm an issue. 

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10 hours ago, Geeno7595 said:

Hi. Im currently experiencing the same issue. Is there still no workaround at the moment as i do not have access to a controller. I tried linking my device to a keyboard and had no success.

Hi Tenno, mouse and keyboard are not officially supported for iOS at this time. Temporary workarounds include a gamepad / controller set up (which you mentioned not having access to), or completing the quest on another platform via Cross Platform Save! Thanks for your patience, and apologies for the inconvenience. 

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Thanks Tenno, this is on our existing Known Issues thread at the top of this subforum! 

We aim to address this and several other touch control UI problems when we update for Dante Unbound! These UI issues cannot be resolved in a 'hotfix' and instead need a bigger CERT update, which is in the works and arriving with Dante Unbound!

 

 


14 Mar

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Hi Tenno, you're sure that you're on the latest iOS and on the App Store when you search Warframe, it does not say "UPDATE" beside the game's title? 

 

If you are up to date, it will just say "Open"

If you are an update behind, it will say "Update" where my screenshot currently says "Open"


13 Mar

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Hi Tenno, thanks for the report. You should be able to lock on but you must first have to be looking directly at the enemy Dax for the UI to pop up. It is hidden while you are not looking at the enemy so as not to take up too much of the screen when a player does not want to lock on. 

Having said all that, we'll take note of the feedback that this isn't clear! 


11 Mar

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On 2024-03-09 at 4:06 PM, Kiseki22 said:

I haven't found a way to interact with my kubrow, is there a button or how should I do it?

This is a Known Issue we will resolve as soon as we're able! You can see our Known Issues list here (not an exhaustive list, but it covers the most common reports) 

 

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Hi Tenno, this is an unusual report! On our end we have confirmation of people going through all of the Mastery Rank tests without issue on iOS. 

Could you please provide any additional info you may have? Including but not limited to the phone or iPad used to run the game, and any other relevant in game factors you can think of. 

You can also send Logs over to us as that could help us better understand what you're seeing on your end! 

 

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Thank you for the feedback, Tenno! We have a task to address this particular point in a future update. I can't offer a date or timeline just yet but this is on our radar!

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Thank you Tenno & Apologies for these issues. We have a number of fixes slated for our next update and you can view some of our Known Issues here 

(not an exhaustive list, but the most commonly reported)  

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Thanks Tenno, this was known but was not present on our Known Issues List. I have updated the list now, and we will address this as soon as we can! 

 

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Yes Tenno, this is on our radar! You can see our Known Issues List here