[DE]CoreyOnline

Tenno, thank you for playing Warframe on iOS! If you’ve encountered a bug, crash, or any other issue that is impacting your enjoyment of Warframe, we’d like to help.

Sending Error logs to Warframe Support is a great way to have your issue identified and fixed as swiftly as possible.

Retrieving logs on iOS

• In-game, tap the settings icon in the top left corner of the screen
• In the “Options”, tap the Envelope Icon to reach the “Account” Page
• Select “Send Error Logs”
• Download to your device by selecting “Save to Files”

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Hi Tenno, can you share a bit more information about the problem?
Are you using touch controls or a bluetooth controller? If a controller, which type?
What iPhone / iPad are you playing on? Thanks!

Thanks for putting this on our radar, Tenno! We have the issues with Nintendo Switch Pro Controller on our Known Issues list, and as you theorized these two may be similar. 

We cannot guarantee compatibility for all third party game pads, though it's possible that when the Nintendo Switch Pro Controller issue is resolved, it will improve the situation with your 8BitDo as well. 

Hi there, sorry to hear about these crashes, Tenno. Can you please download your logs and send them along to me in a Forums Direct Message? You can find "Send Error Logs" in the setings under Account. Please also let us know what iOS device you are playing on. Thanks again.

Thank you Tenno! We are currently aware of the issue when using a Nintendo Switch Pro Controller and have this listed in our latest Known Issues post

Tenno! Before the weekend, we wanted to get some important fixes impacting touch control users.

Thank you for an exciting first week on iOS! We have more fixes, performance improvements and optimizations on the way next week. Until then we’ll continue to monitor feedback and reports!

Changes:

• You can now perform a Heavy Melee Attack via touch controls by holding the Aim button and Melee attacking.
  • Note: You must disable Auto Melee in the settings for the Melee button to appear.
  • This is a temporary change to address players being unable to progress past the required Glaive throw interactions in The New War and The Deadlock Protocol Quests. We will be adding a dedicated Heavy Melee Attack touch control button in the future.
    • Players may experience an issue with this change that causes them to get stuck Heavy Melee att...

Thank you for an exciting first week on iOS! We've just deployed iOS Hotfix #4, which addresses the missing 4th Ability for some touch control users, and provides a temporary fix for the lack of a Heavy Melee button on the touch controls UI. We have plenty more fixes, performance improvements and optimizations on the way next week. Until then we’ll continue to monitor feedback and reports!

Before sh...

Hi CryoticPryoticRyan and XukriWolf, could you please send me a direct message on the Forums with log files? You can find these by going to the Options, Account (Envelope Icon) then tapping Send Error Logs and saving the ZIP. 

Please be aware, the iPhone XR's lower RAM may be causing a memory issue. We are still working on improving optimizations, as well as including a warning pop-up when you are running out of memory. Again, if you can send along logs we'll be happy to take a closer look! 

Hi Tenno, we hope to get keyboard and mouse support for iOS in the future! For launch, we focused on touch controls and gamepad / controller support. Thanks for the feedback!

Thank you for the report, Tenno! We are aware of this issue and are working to address this in an upcoming hotfix. 

16 hours ago, Forcium said:

When we /profile said name to see their profile, it defaults to the iOS mobile account profile instead of showing their main account linked profile.  

Thanks for the report, Tenno, we're looking into this! 

We are investigating now, Tenno! Could you confirm if your UI is customized at all, or if you are using default touch controls? If it is customized, a summary of your customized layout would be helpful too! 

Thank you Tenno, we're aware of an issue where UI customized onto the left side of the screen is causing problems to the movement / virtual joystick!

Heavy melee missing on touch controls is also a known issue, as well as various UI customization options not yet being finalized.

We hope to get you these fixes asap! 

Thank you Tenno, we're investigating now. If you are experiencing this, can you reply with your device specifics (i.e. iPhone 13, iPhone 12 Mini, etc)? 

Hi Tenno, thank you for bringing this to our attention! We have awareness of both issues and will address in hotfixes as soon as we can. 

Hotfix 2 and 3 have resolved a number of Quest issues, with more fixes to come! 

The Warframe Community has raised over $11,600 CAD for SpecialEffect's GameBlast24, supporting gamers with physical disabilities! 

Tenno, thanks to your kindness we went 232% above our $5,000 CAD fundraising goal during Feb 22's charity Prime Time stream!

Your donations allow SpecialEffect to continue serving people with physical disabilities who want to find ways to play video games. Listen to Rodney's story about finding SpecialEffect so he can game with his wife! 

IN-GAME REWARDS & DATES 

As promised, your donations have unlocked in-game rewards for the entire Warframe community on all platforms, beginning March 1st at 2PM ET! 

• ...

Hi Tenno, 

App Store Maintenance is resulting in some users being unable to log into Warframe on iOS using appleID. This appears to be primarily impacting individuals attempting to log into Warframe on iOS for the first time. 

We are monitoring and will update this post when we've confirmed the App Store Server Notifications Maintenance is complete.

UPDATE: 7:20 PM EST - The App Store Maintenance in question has completed. AppleID login should be functioning as expected. Please let us know if you are still unable to login by writing a Forum post or contacting Support. https://support.warframe.com/ 

Changes:

• Added teleport volumes to transversal gaps in the Awakening Quest that require you to Bullet Jump over them and smoothed the collision of the rock walls to make them easier to climb.
  • These changes were made to help players along in their process of learning and familiarize themselves with the mobile touch controls. Now, if you fall into the gaps you will spawn on the other side to proceed through the Quest and won’t be as likely to get stuck while climbing the walls.

Fixes:

• Fixed incorrect UI overlays on various iPhone and iPad screens.
• Fixed Operator Abilities not being usable with touch controls.
• Fixed an issue in the Chains of Harrow Quest where the emotion icons could not be selected with touch controls. This could halt progress during the Quest.
• Fixed an issue where playing the Non-W...

Thanks for your feedback, Tenno. "Orbiter Customization unavailable at launch" is on our Known Issues List which can be found at the bottom of this post! We hope to get this onto iOS as soon as possible! 

Hello iOS Tenno, you can access the latest version of the Companion App this way:

• Remove the Warframe Companion App
• Launch the App Store
• Tap "Account" (the circle in the top right of the App Store)
• Tap "Purchased"
• Tap "Not on this iPhone"
• Scroll through your apps until you find "Warframe Companion"
• Download Warframe Companion