It’s the former.

PUBLIC TEST EVENT :

2020-04-17T20:00:00Z → 2020-04-18T00:00:00Z

THE TEST IS BEING HELD ON THE PVE DIMENSI...

Attention! Double XP is EXTENDED until April 6th!

For what it’s worth, the OP seems to have gotten a response from customer support. Anyone else in this thread experiencing issues are welcome to message me directly and I can at least take a look at the status of your ticket. Thanks!

Can’t help with account recovery requests through here, sorry. You’ll need to submit a ticket if you haven’t already and wait for a reply from customer support.

The servers will come down for a small update on March 24, at 13:00 GMT/ 9:00 AM EDT/ 6:00 AM PDT. (check this link to see when this is in your timezone). The downtime is estimated to take 2 hours.

Sent you one too

Sent you a DM @Radim

AoCdoubleXP31920×1080 666 KB

EVENT START: March 20, 2020

EVENT END: April 6, 2020

There are few things you can count on in these barbaric times: your guts, your wits, and your steel. To aid your perilous adventures, be em...

The servers will come down for Restart on March 20, at 13:00 GMT/ 9:00 AM EDT/ 6:00 AM PDT. (check this link to see when this is in your timezone). The downtime is estimated to take 1 hour.

Spring Equinox 2020: March 17th - March 31st

The Envoys of Avalon return to Agartha, seeking your aid in tuning the Stonehenge Occult Defense training module. They offer new rewards this year, ranging from daily login items (including a new free Agent) to a tantalizing outfit: The Attire of Avalon! This event-exclusive outfit is a free reward if you complete 100 waves of Occult Defence.

Even if you don’t quite hit 100 waves, don’t worry! The outfit becomes available for purchase from the Quartermaster for a limited time after the Equinox event ends. The price of the outfit scales based on how many waves you completed! The closer you were to 100 waves, the less the out...

NEW

Spring Equinox 2020: March 17th - March 31st

The Envoys of Avalon return to Agartha, seeking your aid in tuning the Stonehenge Occult Defense training module. They offer new rewards this year, ranging from daily login items (including a new free Agent) to a tantalizing outfit: The Attire of Avalon! This event-exclusive outfit is a free reward if you complete 100 waves of Occult Defence.

Even if you don’t quite hit 100 waves, don’t worry! The outfit becomes available for purchase from the Quartermaster for a limited time after the Equinox event ends. The price of the outfit scales based on how many waves you completed! The closer you were to 100 waves, the less the outfit costs.

Additionally, Druid of Avalon agent boosters are 50% off during this event!

GENERAL

• You may now purchase up to 10 additional inventory expansions and 7 additional bank expansions!

AGENT NETWORK

• Expediting an Agent...

It’s about that time again! The Equinox returns tomorrow with a couple new wrinkles…

(Server downtime scheduled for 9:00 AM EDT / 13:00 GMT)

We’re back online!

The servers are being restarted at 10:30 AM EDT. Downtime ETA is 1 hour.

Lost some files in a hard drive crash this week, so I’m behind. More later!

Unfortunately due to the nature of the issue there is not much I can personally do to help. You’ll need to wait for a reply from customer support.

The servers will come down for a hotfix on March 10, at 13:00 GMT/ 9:00 AM EDT/ 6:00 AM PDT. (check this link to see when this is in your timezone). The downtime is estimated to take 2 hours.

nice

The servers will come down for a restart on March 6, at 14:00 GMT/ 9:00 AM EST/ 6:00 AM PST. (check this link to see when this is in your timezone). The downtime is estimated to take 1 hour.