The servers are coming down tomorrow, December 18 for a small fix. Downtime begins at 9:00 AM EST / 14:00 GMT / 15:00 CET. Downtime ETA is 2 hours. Thank you!

1920×1080 688 KB

Happy holidays to all! Anarchy Online’s winter festivities begin December 17th through January 6th. Join the festivities, collect your free gifts, and take advantage of new membership offers!

...

Beginning December 17 through January 6: Celebrate the season, the holidays, and the new year with seasonal login rewards and additional shard rewards through the Raid Finder!

The servers are coming down for an update tomorrow, December 17 at 9:00 AM EST / 14:00 GMT / 15:00 CET. Downtime ETA is 2 hours.

Celebrate the end of 2019 with a Winter Event beginning tomorrow when the servers come back up!

KrampusLogo19800×179 216 KB

NEW

Krampusnacht 2019: Winter Event Dec. 12 - Jan. 2

Behold a winter wonderland! Starting December 12th through January 2nd, Krampusnacht returns to Secret World Legends!

Deadly champion creatures mark their return throughout the world, requiring extra leg (or brain)-work to coax them from hiding! Accept bounty missions from the Paragon activity board in Agartha to begin your tasks.

The Krampus Gate is open once again, ushering an invasion of the vile Krampus - defeat them and take the battle to Niflhe...

The servers will come down for an update on December 12, at 14:00 GMT/ 9:00 AM EST/ 6:00 AM PST. (check this link to see when this is in your timezone). The downtime is estimated to take 2 hours.

Servers are back online.

The servers will come down for a restart on December 10, at 14:00 GMT/ 9:00 AM EDT/ 6:00 AM PDT. (check this link to see when this is in your timezone). The downtime is estimated to take 1 hour.

Hey all,

I understand it’s frustrating and concerning to experience payment issues (on top of support wait times). We’re still working to address each ticket as they come in, in the order received.

While some billing/account issues may end up looking like they have the same end-result, the reasons and solutions for each issue must be investigated on a case-by-base basis and cannot be resolved in a public forum space like this.

That said, I’ll look into complaints from individual users and see what’s going on and what can be done. Thanks for your patience and support.

Drop me a DM and we can discuss this in more detail. Thanks!

Thank you for the report - this is an issue we’re aware of and will have a placeholder workaround until the issue can be fully resolved. In the meantime, you may still purchase Funcom Points and GRACE Keys through the account website at https://register.funcom.com/. We apologize for the inconvenience.

Thank you for the report. Re-pinned thread in question for now.

Yes, you can check in on all current badges here: https://forums.funcom.com/badges

As for the original question, I honestly am not sure…will have to look into it, but that particular badge is hard-coded as far as I know and not something we can easily change.

Testing post. Forums have been up and down.

Cache Key gift is back! If you missed your claim yesterday there’ll be one waiting for you in Delivered Items.

There is an issue with the cache key claim so it’s been temporarily disabled. The gravity skates remain up for grabs, though. We’ll get the cache key gift back up tomorrow. Thanks!

We moved the claim to the shop. Please check under the ‘Rewards’ tab and scroll to the bottom.

As a thank-you for waiting, everyone should have an extra Cache Key and a pair of Gravity Skates (sprint style) waiting for you in Delivered Items. You have 7 days from today to claim your gift.

Cheers everyone

As a thank-you for your patience, you all should have claims for two (2) Hoards of the Third Raider and two (2) Hoards of Blood waiting for you when you log on. You have 7 days to claim your gift. You may find your gifts under the “Rewards” section of the item shop (you’ll need to scroll down to see them).
Cheers everyone

The servers are back online, ahead of schedule. Thank you again for your patience!