COD_Mobile_Official

COD_Mobile_Official



16 Feb

Originally posted by THE_JonnySolar

Thank you for the clarity. Despite the scepticism of many, the vast majority understand that false bans are few and far between, and for the severity of a 10 year ban (in that it may as well be terminated, given the time scale) it's always been highly unlikely to be undertaken frivolously.

This also being backed up by the number of people readily admitting to using vpns and/or illegitimate emulators. Clearly very few hackers will own up to it and admit they were caught with their pants round their ankles, so they tend to try and instigate uproar from the easily led.

Additionally, can you clarify the position with some of the kids we've seen posting here - literally reporting people for using mechanics in-built in the game. What is the comeback for these kind of false reports, given that they're trying to screw people over, who are playing the game fully legitimately, but in a way that these individuals dislike. It's becoming more prevalent, and I'm curious what meas...

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Heya, thanks for the long and kind reply. Just some quick responses to that, but first off VPNs will not get you banned unless it is being used in conjunction with something else. For instance, if you are using a VPN and some third party software that could trigger a ban, but it wouldn't be because of the VPN itself.

The in-game mechanics aren't at fault here, so even if people are abusing them to try to get someone banned via mass reports it isn't something we would punish them for. However, the way we look at that is seeing how someone might be trying to abuse that functionality and then adjusting or changing that functionality to prevent further abuse. That's currently being done in relation to some of these examples.

Originally posted by madsoro

What is the best way to get unbanned if it is false? It’s a fear I have…

Just reach out to us on a community update or on your own thread (our PMs are flooded so don't try that route) and we can forward it to our security team to double check. All we can personally do ourselves is just see if it is true or not, but the security team can look into it further and essentially make a second judgement.

Originally posted by anal_leakage_100BC

How do we even officially appeal a ban? It says nowhere that I can see in the game on where to go to do it.

The support website from what I recall does not have a ban appeal option, it's just for technical and account/billing issues.

Does posting on this subreddit a ban appeal actually get looked at by you guys on a daily basis? Is this the official way to do it?

There isn't an official way unless you consider that going through in-game support. However, our support agents, similar to our team here, can only verify that a ban is legitimate or not without any additional details shareable. We do often check threads here though and forward them to the security team to check as long as those basics are there with UID or username (or something identifiable that allows us to lookup your account).

Originally posted by JellyCatSandwich

Why not just state the reason why they were banned in the first place? It would save a lot of hassle for both sides instead of having to manually review the ban appeals even if they are well deserved. It's like being charged guilty to a crime without even being told what the crime even is. A lot of people would just accept the bans if the reason was just stated outright instead of having to assume that they may not done anything wrong and needlessly wasting everyone's time trying to appeal in the first place.

We would also prefer there at least be given some basic reason given, like "glitching" or "third party software", but the security team prefers to have it be non-decrypt in order to prevent people from circumventing their bans by knowing what they were banned for.

Also, in our PC/Console titles of COD we do often have small reasons like that but ban appeals are still very frequent, so not too sure if it would greatly reduce those requests. Regardless, our community team agrees and we hope we can push them to change that in the future.


15 Feb

Originally posted by HUNT3DHUNT3R

I love the paradox of it.

If WE get banned we deserved it.

But if Ferg gets a 10year ban, they admit there's an error and move heaven and earth to fix that.

Hello! It's a bit complicated, but in Ferg's case and in some regular players we've reversed bans after investigating them and finding them to be false. In the screenshot above we checked specifically to see if that was the case for that player too, but it was not. We are always happy to check and verify a ban is legitimate though. However, after doing these checks for 2 years now the odds are that it will be legitimate.


14 Feb

Originally posted by GreedyLittleHands

They should have K9 swarms, where they fly out of the sky to destroy you.

This is some next level thinking and we would absolutely love to do something like this for April Fools haha. If only it was so easy to make and implement hilariously OP but fake scorestreaks and operator skills just for the sake of a short one-off joke mode. Someday...

As amusing as that is, how often has that happened to you? That's a very odd bug to say the least haha. If you've had it happen multiple times have you seen any common occurrences, like it is always when you are actually in first?


12 Feb

Originally posted by MirrorProfessional11

Dude, if this reporting stuff is true, I'm also scared as f**k to even tryhard now. Got 20+ kills in a game of snd and two people were accusing me, before i would've been pround, but now I'm scared shitless of even one possible report

It shouldn't really matter if people are reporting you unless there is something for our teams to find once they check those reports. In this instance (the OP), we checked the account and confirmed it was not anything automatic and must have been done by manual review. Sorry OP, but it looks very legitimate on our end. We can't share the specifics of the ban and why it happened, but did try to double check on your behalf just in case and unfortunately we don't see any reason to doubt the ban.

Originally posted by tripps_a_lot

Can't think of any requests at the moment, so just out of curiosity is there any statistics on which featured modes were the most popular within the last year? I'm not sure if that's something that's already been done, but if not I think that would be interesting to see :)

Hey, we actually did a bunch of statistics back during our 2nd Anniversary but it didn't include modes on purpose. We originally wanted to do modes too, but they weren't interesting enough as a single statistic (like each one in the 2nd anniversary example) unless we did it as a whole separate image dedicated to the top modes.

As you might expect, depending on how you filtered it, the top MP modes were mostly TDM, S&D, and Kill Confirmed. However, there were a lot of ways to filter that based on Ranked, Limited Time Modes, Seasons, the number of times those modes have been available, and MP or BR.

Originally posted by husseinkani

Im mean this...

Kilo141 Mythic

So you are referring to from datamined or early versions of that weapon? The final version of that weapon should not have any special spoken sound effects like that. Was it advertised anywhere by us? If so, we'd like to correct that.

Originally posted by XtormikenGotBanned

ayoo hi, can you please buff the lightweight perk back to what it was ?? with the already slow movement we have... reverting the nerf of this perk will come very very handy

also can you please remove the 2 secs delay for the quick fix perk ?? the bug it had got fixed but that delay was unnecessary

Hey, so we were looking into that a bit after all of the comments here about Lightweight and we can't tell exactly when it become something folks here disliked. We see some old posts, some new posts, and quite a bit of discussion to the point where not everyone seems to think it is too weak. Anyways, happy to push that up to the team as feedback but any extra context about that would be lovely and appreciated!

Also, for Quick Fix that is intentional for balance reasons to try make it too not powerful. We aren't aware of any plans to change that, but as with any feedback please feel free to share and voice that feedback anytime (just like this), and we'll always try our best to make our teams are aware of that.

Originally posted by brothermaik

Hi devs, I wanted to ask a few questions:

-is it normal for Reznov and David Mason to have the same voice? especially when reloading

-Do you have plans to make the Aether camo applicable to blueprints like the others?

-when are they going to remove the automatic skin download and add the manual download?

Heya, thanks for the questions!

  1. Yes, if they are both using the "default" voice then that is normal. However, neither of those operators have the default voice or the same voice actor. Sounds like a bug or just weird similarity? Is that the only specific time you are hearing the same VO overlap for them?
  2. No news on any Aether camo changes at the moment. Sorry.
  3. Soon hopefully! We have some changes coming to this system and more ways to choose what is manual/automatic in the future. However, some aspects of the "automatic" side of things will always be there, but we agree that it is a little wonky at the moment and needs some improvements.

11 Feb

Originally posted by new-redditor360

GIT GUD

Originally posted by husseinkani

In the advertisements for the Kilo141 weapon, the Mythic version, there were special sounds spoken by the weapon, but when it arrived in the game, no sounds appeared. Is this a bug or what is happening?

Hey there, thanks for bringing this to our attention! Just for clarity do you mean the unique firing sounds of the weapon? We will ping the team to see if that is intended or not, and if not get them working on a fix. Just so they have all the info, when did you first notice its missing sound? From the moment you got it? Also, is the sound missing across all graphical settings for you? Thanks!

Originally posted by Rick_Astley6478

Hi , this season most of the missing operators' voice lines were fixed but Tengu Undead Crusade and Richtofen are still missing their voice lines also can you make default look in gunsmith include the muzzle ? As there are many blueprints which have a unique muzzle for example a unique suppressor design but unfortunately it changes when using a different attachments , thanks

Hey there! Hmmm, yeah we had reported a ton of missing VO last season, sorry to hear there are some stilling missing their voices. We'll ping the team to let them know these two still need a fix, thanks for the callout! Also, appreciate the feedback about the default look option, the team is always looking for ways to make our weapons look great while integrating with various blueprints so I'll pass that along.

https://preview.redd.it/v4xk2cjtl9h81.png?width=975&format=png&auto=webp&s=2e187cdfa96d35564ca24db29645c22d744b7d70

Greetings Call of Duty: Mobile Community and welcome to the mid-season Community Update for Season 1 – Heist. Hopefully, you are enjoying all of the new content this season has to offer as much as we are! At this point in the Season, the majority of content and modes are live which we will touch on below. But before that let’s look ahead to Season 2 -

In case you missed it, we had a couple of Season 2 teasers go live last weekend across our ...

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10 Feb

Originally posted by LiShDranthon

thanks

How dare you u/Majestic_Solid_1880 hahaha, but seriously well done u/LiShDranthon! Fantastic all around .

Thanks for the report and feel free to report these people whenever you see it (either through in-game or in the community). We've looked into it and taken enforcement action.


09 Feb

Originally posted by Etheo

Appreciate the clarification, it's good to know that pseudo-perm bans aren't automatically dished out due to mass report (though I think mass report shouldn't be a bannable offence to begin with, but I get it, precautions).

Is it possible to look into an enhancement request to include banned reasons in these messages? I find that a lot of times people post ban appeals here and the community just started making assumptions either way - whether it's a mass report, or they actually cheated, etc etc... I think it wouldn't hurt to include that info since it won't benefit actual hackers to know they've been caught anyways. But for the false positives at least they can get an idea why?

We actually tried to push up exactly that quite some time ago (back in 2020) to have some ban related info given, or even an appeal button, but in the end it was essentially against what the security team wanted. The appeal button had a lot of caveats to it, but for the information it is kept specifically vague because of the concern that if someone knew why they were banned they could circumvent it the next time or with a new account.

For instance, we would never want to say "we detected you were using X software and given a ban" since that would make it relatively easy for someone to alter their behavior and cheating software they are using to get around detection. It's surprisingly complicated, but for the community here we wish there was still some basic info given to help explain.

Originally posted by Intezard006

Yeah as if that's going to do anything. I think in game reporting still works better.

Found them! Thanks for the report OP and for the video. The team is checking the account manually now.