CommunityTeam

CommunityTeam



05 Jul

Post
Hi Cowieo,

Did you follow the troubleshooting steps of the "Linking your account" section of this article: SW:TOR on Steam?

If yes and you still encounter an issue, I invite you to contact our support team by phone. Here is our article on how to do that: How to contact STAR WARS�: The Old Republic� (S... Read more

30 Jun

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Hello everyone,

The in-game events schedule has been updated for July! This month will feature the Pirate Incursion and Bounty Contract Week. More details here: SWTOR In-Game Events for July.

29 Jun

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Hi Myzrahie,

It seems that you didn't receive the error message asking you to contact our support team due to an error with your EA account (our team is currently investigating this bug).

To fix your issue, I invite you to contact the support team by phone. Here is our article on how to contact them: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.
Post
Hi ArkathorDeadwood,

Thanks for reporting the bug on the Valkorion's Royal Gauntlets.

Our team is currently looking into this bug. I'll also add it to the known issues list:
  • Hands appear without texture (in black) in the Preview window and cutscenes when equipping the Valkorion's Royal Gauntlets.
Post
Hi Bar-Da-Voya,

Thanks for the report regarding the Spoils of War Achievement and Fanged God Form tactical item.

Our team is currently looking into it. For visibility, I am adding this in the known issues list:
  • Despite being removed from the game since Game Update 7.0, Fanged God Form tactical item still appears in the requirements of the Spoils of War: Jedi Sentinel/Sith Marauder Achievement.
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Hi Myzrahie,

Were you able to purchase Cartel Coins since you posted your message. If no, did you try to clear your cache or another browser?

Thanks!

28 Jun

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Hi folks,

All #SWTOR servers are once again available.

Thank you for your patience.
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Today�s server maintenance has been extended with no ETA. We will post an update as soon as we have more info.
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Hi folks,

The issue you're reporting is a known issue, our team is currently tracking it:
  • After defeating the first boss, players that are in a party are unable to interact with the terminal making them unable to progress through �The Eternal Championship: Solo+� Flashpoint.
Post
Hi BGDEAN,

If the subscription was purchased on Steam, we invite to check on your Steam account. You can find more information on this EA Help page: SW:TOR on Steam.

If it doesn't help you, you can directly contact our support team by phone. Here is our article on how to contact them: How to contact S... Read more

24 Jun

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Hey everyone,

We will be taking all servers offline for back-end maintenance on 28 June, 2022.

Details:
DATE: June 28, 2022
TIME: 5:00 AM - 10:00 AM CT (1000 - 1500 UTC)
VERSION: n/a

Thank you for your patience as we maintain Star Wars�: The Old Republic�!

14 Jun

Post
Hi everyone,

The Galactic Seasons 2: �Shadows of the Underworld� is ending on July 5th! The final weeks of Seasons Objectives are available here: SWTOR Galactic Season Objectives: Final Weeks of Season 2.

Thanks!
Post
Hi darkgodz,

Thanks for your report regarding the crashing issues you encounter with the Fractured Ashla Lightsaber.

As mentioned in the following thread: Weapon Outiftter Doesn't work with Combat Styles, our team is aware of this bug and currently looking into it.

For more visibility, this bug was added to the known issues list:
  • The game crashes when 2 Fractured Ashla Lightsabers are adde...
Read more
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Hi Irishtanker,

Thanks for the report regarding Arcann's Mask. Could you tell us which head your character has?

Thank you.

10 Jun

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Hi WHTJunior,

Thanks for your report regarding the Malgus's Command Chamber Mount.

I've transferred the information provided to our team for additional verification.

09 Jun

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Hi folks,

All #SWTOR servers are once again available.

Thank you.
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All #SWTOR servers are now unavailable for scheduled maintenance. Estimated downtime: 3 hours.

08 Jun

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Hey everyone,

We will be taking the servers offline on June 9, 2022 to deploy Game Update 7.0.2b.

Details:
DATE: June 9, 2022
TIME: 8:00 AM - 11:00 AM CT (1300 - 1600 UTC)
VERSION: 7.0.2b

Patch notes are available here: http://www.swtor.com/patchnotes.

Thank you for your patience as we maintain Star Wars�: The Old Republic�!
Post
Hi folks,

Thanks for the report regarding the bug on Treek's bowcaster.

Our team is aware of this bug and is currently looking into it. I'll add it to the known issues list for visibility:
  • Treek's Bowcaster cannot be reequipped after being removed. Error message: "You do not have the required class to use that item".
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Hi SpikeSaber,

Thanks for your report regarding the Halted Offensive Ability.

I've transferred the information provided to our team for additional verification.