CommunityTeam

Hi ronin_chi_lao,

Thanks for reporting this bug with the Guild Heraldry and tags.

Our team is aware of this bug. I'll add it to the known issues list:

• Guild Heraldry and Guild information are not correctly displayed when inspected.

Hi folks,

Thank you for the reports regarding the bug on the Ion Overload passive for Powertech/Vanguard.

The information provided was transferred to our team for additional investigation.

Hi folks,

Thanks for the reports regarding the inconsistency of the Debilitate/Dirty Kick Cooldown.

Our team is aware of this bug and is currently looking into it. I'll add it to the known issues list:

• The Operative "Debilitate" Ability and Scoundrel "Dirty Kick" Ability don't have the same Cooldown.

Hi Maaxk,

The information regarding Acid Lash tactical not working for Trooper Origin Story has been transferred to our team for investigation. I'll update this thread when I have additional information.

Hi folks,

Our team is currently looking into the bug with GSF and Technological Advancements.

It was added to the known issues list for visibility:

• Completing Personal Conquest during a GSF match doesn't give charge for the Technological Advancements Mission.

Hi TheFenHarel,

As your issue is an account and billing one, only the Support Team is able to help you.

If you don't want to use your phone, you can use VoIP to contact this team. You will find more information in this article (you need to scroll down to the "Using VoIP to contact support" section): How to contact STAR WARS�: The Old Republic� (SW:TOR) support.

Hi folks,

Thanks for the reports regarding the Underworld Exchange Armor sets and weapons.

Our team is aware of this bug and is looking into it. I'll add it to the known issues list for visibility:

• Multiple Underworld Exchange Armor sets and weapons can't be unlocked in Collections.

Hi folks,

Thank you all for the additional information. We're still investigating this bug.

The team is also asking if the following files can be submitted by those who are experiencing this issue: CRASH.dmp and CRASH.json from this file:

• C:\Users\\AppData\Local\SWTOR\CrashDump\ swtor

To send those files, attach them to an email to [email protected] with the subject: crash to desktop issue.

Thank you for your patience while we investigate this issue.

Hi ChinaMichaelDK,

The bug with Master Ranos' customizations is a known issue:

• Master Ranos' customizations can't be unlocked in the Collections.

As your thread is a duplicate of the main one in the bug reports section: ... Read more

Hi ladydjarin,

Do you still encounter an issue when trying to purchase Cartel Coins?

If yes and if it's not done yet, try another browser. If nothing works, you should directly contact our Support Team by phone. Here is our article on how to do that: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.

Hi Jacksoundwave,

The bug you're reporting is a known issue:

• Master Ranos' customizations can't be unlocked in the Collections.

As your thread is a duplicate of the main one: cant buy fallen master ranos cus... Read more

As this thread is a duplicate of the following one: No rested xp earned while logged out, I am closing this one. I invite you to pursue the discussion in the thread previously mentioned.

Hi Inyahin,

Thanks for the report regarding the Tactical items being added to the Ship equipment or sent via in-game mail.

Our team is currently looking into it. I'll add this bug to the known issues list:

• Tactical items are sent via in-game mail or added to the Ship equipment when switching Combat Style while the inventory only has a certain amount of slots available.

Hi spaceballs,

Thanks for your report regarding the Operations Terminal.

Our team is currently looking into it. For visibility, I'll add it to the known issues list:

• Not every Operation terminal is offering the new Operation Weekly Missions after the weekly reset. Some Operation terminals are still offering the old weeklies.

Hi DWho,

Thanks for your report.

Indeed, Driving Lance or Driving Gore don't move the character and trigger the animation.

I've updated the known issue:

• The character is not moved and there is no animation when using the Driving Lance (Sentinel) or Driving Core (Marauder) Abilities.

Hi Shayddow,

Thanks for your report regarding the Anniversary Vendor.

Our team is aware of this bug and is looking into it. I'll add it to the known issues list:

• Anniversary vendor is selling Galactic Star Fighter paint jobs depending on combat styles instead of factions.

Hi folks,

Thanks for the report regarding the character names.

Our team is aware of this bug. For visibly, I'll add it to the known issues list:

• Character names cannot exceed 15 letters/symbols.

Hi folks,

Thanks for the report regarding Dantooine.

Our team is aware of this bug. For visibility, I'll add it to the known issues list:

• Players on Dantooine don't get their level shifted to the mobs level on the planet.

Hi,

All SWTOR Servers are once again available!

Thank you for your patience.

Hi Xenaul,

Thanks for pointing that out. All the articles are now updated.