CommunityTeam

CommunityTeam



08 Jun

Post
Hi folks,

The Flame Sweep bug with Female Body Type 1,2, and 4 has been removed as it's affecting PTS and is not live. Thanks for pointing that out.

Regarding the new downtime for Game Update 7.0.2b, we will update you when we have more information.

Thank you for your patience.

07 Jun

Post
Hi folks,

Thanks for the reports regarding the Revitalize Package for Sorcerer.

This bug is a known issue. Our team is currently looking into it:
  • Revitalize Package is not working for Sorcerers.
Post
Hi Po_Pandasan,

Did you try to follow the instructions of this article (the "What can I do if my Security Key is not working properly?" section): SW:TOR Security Key?

If yes and you still encounter issues, we invite you to directly contact the support team for additional verification. As your issue is about your security key, you should contact them by phone. Here is our article on how to do that: How to con... Read more
Post
Hi folks,

Today's maintenance has been delayed. We will update this thread with a new date and time when available.

Thank you.

03 Jun

Post
Hey everyone,

We will be taking the servers offline on June 7, 2022 to deploy Game Update 7.0.2b.

Details:
DATE: June 7, 2022
TIME: 8:00 AM - 11:00 AM CT (1300 - 1600 UTC)
VERSION: 7.0.2b

Patch notes will be available on Monday, here: http://www.swtor.com/patchnotes.

Thank you for your patience as we maintain Star Wars�: The Old Republic�!

02 Jun

Post

Hello everyone,

The in-game events schedule has been updated for June! This month will feature the All Worlds Ultimate Swoop Rally, Rakghoul Resurgence, and Relics of the Gree events. More details here: SWTOR In-Game Events for June.

30 May

Post
Hi ronin_chi_lao,

Thanks for reporting this bug with the Guild Heraldry and tags.

Our team is aware of this bug. I'll add it to the known issues list:
  • Guild Heraldry and Guild information are not correctly displayed when inspected.
Post
Hi folks,

Thank you for the reports regarding the bug on the Ion Overload passive for Powertech/Vanguard.

The information provided was transferred to our team for additional investigation.

27 May

Post
Hi folks,

Thanks for the reports regarding the inconsistency of the Debilitate/Dirty Kick Cooldown.

Our team is aware of this bug and is currently looking into it. I'll add it to the known issues list:
  • The Operative "Debilitate" Ability and Scoundrel "Dirty Kick" Ability don't have the same Cooldown.

26 May

Post
Hi Maaxk,

The information regarding Acid Lash tactical not working for Trooper Origin Story has been transferred to our team for investigation. I'll update this thread when I have additional information.
Post
Hi folks,

Our team is currently looking into the bug with GSF and Technological Advancements.

It was added to the known issues list for visibility:
  • Completing Personal Conquest during a GSF match doesn't give charge for the Technological Advancements Mission.
Post
Hi TheFenHarel,

As your issue is an account and billing one, only the Support Team is able to help you.

If you don't want to use your phone, you can use VoIP to contact this team. You will find more information in this article (you need to scroll down to the "Using VoIP to contact support" section): How to contact STAR WARS�: The Old Republic� (SW:TOR) support.
Post
Hi folks,

Thanks for the reports regarding the Underworld Exchange Armor sets and weapons.

Our team is aware of this bug and is looking into it. I'll add it to the known issues list for visibility:
  • Multiple Underworld Exchange Armor sets and weapons can't be unlocked in Collections.

25 May

Post
Hi folks,

Thank you all for the additional information. We're still investigating this bug.

The team is also asking if the following files can be submitted by those who are experiencing this issue: CRASH.dmp and CRASH.json from this file:
  • C:\Users\\AppData\Local\SWTOR\CrashDump\ swtor
To send those files, attach them to an email to [email protected] with the subject: crash to desktop issue.

Thank you for your patience while we investigate this issue.

24 May

Post
Hi ChinaMichaelDK,

The bug with Master Ranos' customizations is a known issue:
  • Master Ranos' customizations can't be unlocked in the Collections.
As your thread is a duplicate of the main one in the bug reports section: ... Read more

23 May

Post
Hi ladydjarin,

Do you still encounter an issue when trying to purchase Cartel Coins?

If yes and if it's not done yet, try another browser. If nothing works, you should directly contact our Support Team by phone. Here is our article on how to do that: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.

20 May

Post
Hi Jacksoundwave,

The bug you're reporting is a known issue:
  • Master Ranos' customizations can't be unlocked in the Collections.
As your thread is a duplicate of the main one: cant buy fallen master ranos cus... Read more

18 May

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As this thread is a duplicate of the following one: No rested xp earned while logged out, I am closing this one. I invite you to pursue the discussion in the thread previously mentioned.

17 May

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Hi Inyahin,

Thanks for the report regarding the Tactical items being added to the Ship equipment or sent via in-game mail.

Our team is currently looking into it. I'll add this bug to the known issues list:
  • Tactical items are sent via in-game mail or added to the Ship equipment when switching Combat Style while the inventory only has a certain amount of slots available.

11 May

Post
Hi spaceballs,

Thanks for your report regarding the Operations Terminal.

Our team is currently looking into it. For visibility, I'll add it to the known issues list:
  • Not every Operation terminal is offering the new Operation Weekly Missions after the weekly reset. Some Operation terminals are still offering the old weeklies.