CommunityTeam

CommunityTeam



29 Apr

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Hi folks,

Thanks for your report regarding the rested XP bug.

Our team is looking into it. I'll add it to the known issues list:
  • The rested XP does not increase when a character is logged out in a rest zone.
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Hi Shayddow,

The bug on Master Ranos' Customizations was not fixed when we deployed Game Update 7.0.2. The team is looking into what is causing this bug. I've added it back to the known issues list.

As your thread is a duplicate of the main one: ... Read more

28 Apr

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Hi folks,

Players who create a new character may run into an issue of not continuing beyond Character Create after pushing play. The error message that informs players that the selected name used is unavailable is not being displayed so they will have to choose another character name.
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Hi fushnchips,

This bug is discussed in the main thread: Fight mechanics based on position not working as intended.

To avoid multiple threads regarding the same bug, I'm closing this one and inviting you to pursue the discussion in the one mentioned above.

Thank you!
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Hi folks,

Thanks for the reports regarding these Operations.

Our team is currently looking into it. I'll add it to the known issues list for visibility:
  • Boss abilities that are supposed to target the nearest player are not working as intended in several Operations.
Post
Hi folks,

Thanks for the reports regarding the crashing issues with Weapons in Outfitter.

Our team is currently looking into it. It seems that the crash is linked to the Fractured Ashla Lightsaber. I invite you to answer this thread if you encounter the same issue with a different weapon.

Thank you!
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Hi Tressith,

Thank you for the information provided regarding your Guild Conquest Reward issue.

I've transferred that to our team for additional verification. I'll contact you back if additional information is needed.
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Hi ThanderSnB,

Thanks for your reports. Our team is currently looking into the bugs on Scrapper Scoundrel's mods "The Best Defense" and "Setup Shot".

I'll add it to the known issues list:
  • Scrapper Scoundrel's active Ability "Shank Shot" doesn't apply any debuff while "The Best Defense" or "Setup Shot" mods are selected.

27 Apr

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Hi folks,

Our team is currently looking into the damage value bug you reported.

This bug is a visual bug and your in-game damage is unaffected. I've added this bug to the known issues list:
  • When stamping a weapon in the outfitter, the damage values of a character in "Character details" will be changed to 0 for base damage.
    • This is purely visual within the character sheet. Effective in-game damage is unaffected.
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Hi Gyronamics,

Thanks for the report regarding the Pulse Cannon bug.

Our team is currently looking into it. I'll add it to the known issues list:
  • Pulse Cannon is not receiving the 40% damage increase from Pulse Engine.
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Hi folks,

The number of crates included in the Hypercrate: Ultimate Cartel Packs is incorrectly displaying that it only gives 10 packs. Players who purchase this Hypercrate will still correctly receive 30 packs. The visual panel for this Hypercrate will be updated in a future patch.

For visibility, this bug has been added to the known issues list.
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Hi folks,

Our team is currently looking into the animation bug of Marauder's Ability "Driving Gore". This bug is also reported on the mirror Ability: Sentinel's Ability "Driving Lance".

I've added this bug to the known issues list:
  • There is no animation when using the Driving Lance (Sentinel) or Driving Core (Marauder) Abilities.
Post
Hi folks,

Thanks for reporting the bug regarding the animation of Sentinel's Ability "Driving Lance".

Our team is currently looking into it. This bug is also reported on Marauder's Ability "Driving Core.

For visibility, I'll add it to the known issues list.
  • There is no animation when using the Driving Lance (Sentinel) or Driving Core (Marauder) Abilities.
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Hi eiliana,

We were not able to reproduce the issue you encounter with the Noble Councillor's Boots.

To fix your issue, could you try to repair the game? For that, follow those instructions:
  • Click the Settings cog on the Launcher
  • Click the Repair button on the Settings screen and click Save
More information on this EA Help page (you need to scroll down to the "Direct Download Launcher"): SW:TOR launcher troubleshooting guide.
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Hi bearsayer,

Thanks for the additional information.

Our team was able to reproduce this bug as well. It seems that the error message "name unavailable, please choose another" is not displayed when the character's name is already used. Players should not encounter this bug if they use a different name.

For visibility, I'll add it to the known issues list:
  • Nothing happens when clicking the "Play" button after creating a character. The issue occurs when the character's name is already used in the game.
    • Workaround: Players need to use a different name.
  • ...
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Hi folks,

Thanks for your reports.

Were you finally able to create a character? If yes, what was your workaround?

If not, could you try again but with a different character's name.

Thank you.
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Hi folks,

Thanks for the report regarding the Vigilance Guardian's Leaping Strike.

Our team is currently looking into it. It seems that Leaping strike still does damage but there is a bug on the animation. For visibility, I'll add it to the known issues list:
  • Vigilance Guardian's Leaping Strike animation is not working.

26 Apr

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Hi folks,

Thanks for the report regarding Master Ranos' customizations.

The information has been transferred to our team for additional verification.
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Hi folks,

Our team is aware of this bug on the Apprentice Pummeler's Greaves MK-2.

For more visibility, it has been added to the known issues list:
  • The Apprentice Pummeler's Greaves MK-2 is missing texture.
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Hi everyone,

Weapons in Outfitter is now live! Click on the link to learn more about this additional functionality to the Outfit Designer: Game Update 7.0.2 brings Weapons in Outfitter!