CommunityTeam

CommunityTeam



10 May

Comment

Hi folks, 

Thanks for the reports, our team is currently looking into the signal option tooltip bug. It was also added to the known issues list for visibility:

  • UI/Map

    • The signal option tooltip is displayed outside of the visible area if the the mini-map is positioned on the bottom side of the screen....

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Comment

The following bugs have been added to the known issues list:

General

  • Mek-Sha Stronghold
    • The Starship hook outside of the Stronghold is not visible in Editing Mode. Thread.

UI/Map

  • The sign...
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Comment

Hi folks,

Thanks for the report regarding the Colossal Monolith bug with 'Heart of Ruin' Season Objective.

Our team is aware of this bug and looking into it. We'll add it to the known issues list for visibility: 

  • Galactic Season 4 "A Passage of Peace"
    • Defeating Colossal Monolith for the 'Heart of Ruin' Season Objective on...
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Comment

Hi Namelessuser,

This bug is a known issue: 

Mek-Sha Stronghold

  • Purchasing and unlocking the Mek-Sha Stronghold, Mek-Sha Safehouse, doesn't reflect in the Legacy tab. Thread
    • Travel to the stronghold is still possible on any character even if the icon in the Legacy tab is still shown as locked.

As your thread is a duplicate of the main one: Mek-Sha Stronghold not unlocking in Legacy, I am closing yours to avoid multiple threads regarding the same bug. 

Comment

Hi everyone,

Thank you for reporting the Warzone Scoreboard issue. This issue is not only affecting Warzone Scoreboard, but Arena Scoreboard as well. 

Our team is aware of this bug and is looking into it. For more visibility, I'll add it to the known issues list

  • Warzone and Arena Scoreboard are not sorted properly.
Comment

Hi folks,

Thanks for the reports regarding the Starship hook of the Mek-Sha Stronghold. 

Our team is aware of this bug, I've also added it to the known issues list for more visibility: 

  • Mek-Sha Stronghold
    • The Starship hook outside of the Stronghold is not visible in Editing Mode.

09 May

Comment

Hi folks,

It seems that you encounter a similar issue discussed in this thread: Launcher infinitely selfrestarting, to consolidate all the reports, I invite you to post in this thread.

To avoid multiple threads, I am closing this thread. 

Comment

Hi folks, 

Thanks for the reports regarding the launcher. 

Due to a launcher update issue, a few players can encounter a looping issue: When opening the SWTOR launcher it opens and closed several times in a row. Players need to let the launcher go into the loop as it will fix by itself. 

Do not hesitate to answer to this thread if your issue is now fixed and if you still encounter the issue, we invite you to send the content of the following link: http://cdn-d6patch.swtor.com/swtor/launcher/alias.json to [email protected].

  • Be sure to use the following title: Looping i...
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Comment

Hi RaeAlis,

You should directly contact our Support Team with an in-game ticket. More details on how to do that here: How to get help with STAR WARS™: The Old Republic™.

 


04 May

Comment

The connectivity issues on EA online services are now fixed. You should no longer encounter any problems when logging into our website.

 

Post

Hi folks,

We're aware of the logging issues players might encounter on our website. We'll update you in this thread and on our Twitter account when we have more information. 

Comment

We've added the Double XP event to the calendar:

  • From May 4th to May 18th: Double XP event.

03 May

Post

Hello everyone, 

If you missed the 7.3 Game Update stream, the recap has been published here

As a reminder, players can expect 7.3 content to be available on the Public Test Server in the coming days. We'll announce when the test server is live on social channels and our forums. 

Thanks!


27 Apr

Post

Hi everyone,

We've updated the in-game events schedule for May! This month will feature the following events:

  • From May 2nd to May 9th: Bounty Contract Week
  • From May 16th to May 23rd: The All Worlds Ultimate Swoop Rally
  • From May 30th to June 6th: Rakghoul Resurgence on Alderaan

More information here: SWTOR In-game events for May


25 Apr

Comment

We've added the following bug to the list: 

NEW - Black screen since 7.2.1b (impacts players using colorblind mode)

Our team is currently looking into this bug. In the meantime, players need to following these troubleshooting steps to turn off the colorblind mode:

  1. Close the game
  2. Open the Windows Run command and run C:\Users\%username%\AppData\Local\SWTOR\swtor\settings
  3. Open the file with your account name with a text editor
  4. Change the line about Color blind mode to: Graphics_ColorBlindMode = 1
  5. Save the file
  6. Restart the game
Comment

Hi folks, 

Thanks for the report regarding the black screen when using colorblind mode. 

Our team is currently looking into this bug. In the meantime, players need to following these troubleshooting steps to turn off the colorblind mode:

  1. Close the game
  2. Open the Windows Run command and run C:\Users\%username%\AppData\Local\SWTOR\swtor\settings
  3. Open the file with your account name with a text editor
  4. Change the line about Color blind mode to: Graphics_ColorBlindMode = 1
  5. Save the file
  6. Restart the game

 

Comment

The following bugs have been fixed with Game Update 7.2.1b

  • Special characters are not copied when transferring a character from the website.
  • The Wasteland Raider's Helmet is missing the visor and makes character's head invisible for players and decoration. Thread.
  • ...
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Comment

Hi folks,

All #SWTOR servers are once again available!

 


24 Apr

Comment

The in-game tickets issue on EU servers is now fixed. Thank you for your patience.