CommunityTeam

We've added the following bug to the list: 

NEW - Black screen since 7.2.1b (impacts players using colorblind mode)

Our team is currently looking into this bug. In the meantime, players need to following these troubleshooting steps to turn off the colorblind mode:

1. Close the game
2. Open the Windows Run command and run C:\Users\%username%\AppData\Local\SWTOR\swtor\settings
3. Open the file with your account name with a text editor
4. Change the line about Color blind mode to: Graphics_ColorBlindMode = 1
5. Save the file
6. Restart the game

Hi folks, 

Thanks for the report regarding the black screen when using colorblind mode. 

Our team is currently looking into this bug. In the meantime, players need to following these troubleshooting steps to turn off the colorblind mode:

1. Close the game
2. Open the Windows Run command and run C:\Users\%username%\AppData\Local\SWTOR\swtor\settings
3. Open the file with your account name with a text editor
4. Change the line about Color blind mode to: Graphics_ColorBlindMode = 1
5. Save the file
6. Restart the game

The following bugs have been fixed with Game Update 7.2.1b: 

• Special characters are not copied when transferring a character from the website.
• The Wasteland Raider's Helmet is missing the visor and makes character's head invisible for players and decoration. Thread.
• ...

Hi folks,

All #SWTOR servers are once again available!

7.2.1b Patch notes are now available here: https://www.swtor.com/patchnotes/04252023/game-update-7.2.1b

The in-game tickets issue on EU servers is now fixed. Thank you for your patience. 

Hi folks,

We are aware that players are experiencing issues when creating in-game tickets on EU servers. We appreciate your patience as we look into it.

In the meantime, you can still contact our support team at this email address: [email protected]. More information here:  https://help.ea.com/en/help/star-wars/star-wars-the-old-republic/swtor-support/

Hi folks,

Our team is aware of the bug on the Obsidian Squad flair and is looking into it. I'll add it to the known issues list for visibility:

• The animated part of the Obsidian Squad flair appears as a black square.

Hi folks,

The issue on Star Forge is now fixed, you should be able to log in now.

Thank you for your patience.

The Star Forge server is now back online. Thank you for your patience

Hi folks,

We are aware that the Star Forge server is currently unavailable and are working to have it back online. We will post in this thread once there is an update

Hi folks,

Thanks for the reports regarding the Wasteland Raider's Helmet make your character's head invisible. 

Our team is aware of this bug and is currently looking into it. I'll add it to the known issues list for visibility: 

• The Wasteland Raider's Helmet is missing the visor and makes character's head invisible for players and de...

Hi folks, 

We've got an update regarding the Yarvok's Gratitude item. This is intended that the Yarvok's Gratitude item can't be used in PvP areas.

Our team is currently looking into updating the tooltip to mirror this information. We'll add it to the known issues list for visibility:

• This is intended that the Dantooine Achieve...

Hi folks,

Our team is aware that voiceover has not been updated yet for "Whispers in the Force" Alliance Mission. They are currently looking into it. We'll update you in this thread when we have more information.

Hi Ozsum,

Thanks for the report regarding the Mek-Sha Safehouse not being unlocked in the Legacy tab. Our team is aware of this bug and is currently looking into it. 

For visibility, I am adding this bug to the known issues list. Please note that you can still travel there with any character even if the Legacy tab shows an unlocked icon.  

• Purchasing ...

Hi Shayddow,

Thanks for pointing that out, the typo is now fixed. 

Hi ivanxani,

As mentioned in the known issues list, this bug is known by the team:

• Huttball matches don't count toward PvP Season Objectives. 

As your thread is a duplicate of the main one: Warzone wins don't count, I am closing this one to avoid multiple thread regarding the same issue.

Hi ImDeathGiver, 

Players who encountered the Master Datacron bug should directly contact the SWTOR Support Team at this email address: [email protected] 

When contacting them, make sure to provide the account name, the character where the item was used and when it was used. 

Thanks!

Hi folks,

All servers are once again available.

Hi folks, 

The 7.2.1a patch notes are now available here.