CommunityTeam

CommunityTeam



07 May

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Hi a-madman,

For purchase issues, you should directly contact our support team with a ticket:
  1. Click on the question mark icon on the main menu, (or press Ctrl + /).
  2. Click on Create ticket, then follow the on-screen instructions to provide details and submit your ticket.
More information on how to contact our support team here: How to contact Star Wars�: The Old Republic� (SW:TOR) support.
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Hi pyrietboletje,

Thanks for the report regarding your companion's abilities.

Our team is aware of this bug and is currently looking into it. I'll let you know when I have more information.
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Hi folks,

Our team is aiming to fix the bug with the Rocket Boost ability during a Flashpoint with our next game update 6.3a:
  • Using the Random Mount ability before entering a Flashpoint is no longer blocking the use of the Rocket Boost ability during that Flashpoint.
More information about this update here: Game Update 6.3a.

06 May

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Hi MerlinPotter,

The map note is not correctly positioned. Our team is currently looking into this bug.

In the meantime, I invite you to follow the workaround shared in this conversation: Can't complete quest on both.
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Hey everyone,

We will be taking the servers offline on May 10, 2021, to deploy Game Update 6.3a to fix several issues in Galactic Seasons.

Details:
DATE: May 10, 2021
TIME: 6:00AM - 8:00AM PDT (1300 - 1500 UTC)
VERSION: 6.3a

Patch notes are already available here: http://www.swtor.com/patchnotes.

Thank you for your patience as we maintain Star Wars�: The Old Republic�!
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Hi folks,

The bug with the Daily PO: Rishi Daily Missions is a known issue. I've added it to this list: Game Update 6.3 - Known issues for visibility.

For the Daily PO: Section X Daily Missions, which Daily Missions did you do?

05 May

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Hi folks,

Game Update 6.3a patch notes are now available here: Game Update 6.3a - Patch notes.
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Hi folks,

Thanks for reporting this bug with the Weekly PO: "Outer Rim Flashpoints".

This bug is similar to the one with the Weekly PO: "Coreward Flashpoints". Our team is aiming to fix those bugs with Game Update 6.3a.

In the meantime, you need to complete the Flashpoints with characters below level 70 to complete this objective.

For more visibility, I also added this bug to the Game Update 6.3 - Known issues list.

04 May

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UPDATED:

Tomorrow's maintenance has been delayed. We will update this thread with a new date and time when available.

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Hi everyone,

Thank you reporting the tracking issue you all encountered with the Daily Priority Objectives.

This bug was generated from the Galactic Seasons Weekly Reset Timer not aligning with the Conquests and in-game events Reset Timers. Players who log in now (after the Conquest Weekly Reset) should not encounter this issue. For those who still encounter an issue with their Daily Priority Objectives, it should be fixed tomorrow when the dailies are automatically re-rolled. Let us know if it�s not the case.

With our next patch, the Galactic Seasons Weekly Reset Timer will match the Conquests and in-game events reset timers to 12:00 PM UTC on Tuesdays to avoid similar issues in the future.

Thank you.
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Hi Nee-Elder,

Thanks for the report about the wrong description of the Stimulated's Armor Set Achievement.

I transferred the information provided to our team for verification.
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Hi YellowRabbitLord,

Thanks for the report regarding the Mythran's Armor Set not being unlocked in Collections.

Our team is currently looking into this bug. For visibility, I'll add it to the known issues list: Game Update 6.3 - Known issues.
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Hi folks,

Thanks for the different reports regarding the Daily PO: Rishi Daily Missions.

Our team is currently looking into it. I'll update the known issues list when I have more information.
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Hi Falensawino,

Thanks for the report regarding the Daily PO: Defeat Outer Rim Enemies.

The information provided has been transferred to our team for additional verification. I'll update you here when I have more information.
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Hi ftraurrius,

For account and subscription issues, you need to directly our support team by phone: How to contact Star Wars�: The Old Republic� (SW:TOR) support.

Someone from this team should be able to help you verify what's happening with your account and subscription.
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Hi DarkestMicheal,

Thanks for the report concerning the Daily PO: Defeat Home World Enemies not being tracked.

This bug is a known issue: Game Update 6.3 - Known issues. I'll update you when I have more information.
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Hi folks,

Thank you for the different reports regarding the tracking issues you encounter with your Daily Priority Objectives.

Our team is currently looking into it. I'll update you in this thread when I have more information.

30 Apr

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Hi folks,

We're aware of an issue that players are experiencing with Nico Okarr�s Alliance Alert not being granted when using the Encrypted Holocommunicator. To prevent this issue from affecting more players, we have temporarily disabled the purchase of all Companions from the Galactic Seasons vendor Jaleit Nall and we will be removing them from this vendor in our next patch. The Companions will return to the vendor in a future patch during Season 1 once we have resolved the Alert granting issue.

Players who try to purchase Niko Okarr or future Companions� Encrypted Lockbox will encounter the following error message:
  • "You do not meet the requirements to purchase this item."
We are currently working on a fix for this, we will update this thread when we have more information.

Thank you for your patience.
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Hi folks,

Thank you all for the additional information provided! I'll update you in this thread when I have more information regarding this bug.
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Hi DawnAskham,

Thank you for your report about the reroll bug.

This bug is a known issue that you can find here: Game Update 6.3 - Known Issues. Our team is currently looking into that. I'll update you in this thread when I have more information.
  • Rerolling a Priority Objective might grant a completed one without granting Season Points.