Dana

Hello Everyone,

We are currently looking into this issue. Please feel free to check out out post here: “Authentication Error” (2023.02.25)

Thank you for your patience and understanding while we investigate.

Hello Everyone,

We are currently looking into this issue. Please feel free to check out out post here: “Authentication Error” (2023.02.25)

Thank you for your patience and understanding while we investigate.

Hello Everyone,

We are currently looking into this issue. Please feel free to check out out post here: "Authentication Error" (2023.02.25)

Thank you for your patience and understanding while we investigate.

Hi @Desseres

Are you using any mods? If yes, can you try without them and see if the issue persists?
Also have you tried verifying the integrity of the Steam files?
You can do this by accessing Steam - Right Click on Conan Exiles - Properties - Local Files.

Apologies for that

Already posted a bit more information on the Chapter 3 Public Beta release here: Relaease time of chapter 3? - #5 by Dana

Hello Everyone,

There were some unexpected technicalities and the Public Beta release for Chapter 3 has been delayed.

We are aiming for this update to be released as soon as possible so please keep and eye out on the forums as we will be updating the release date once we know it.

Thank you for your patience and understanding!

We are aware of this issue and currently working on a fix. We hope to have in game as soon as possible so please keep an eye out on our future game updates.

Thank you so much kanatha63! These should be it.

Will pass all this inforamtion over to the rest of the team so they can investigate further.

Greetings from Hell! And welcome to our forum.

Thank you for your report. We updated your forum rank to allow you to send files and links.
Could you please send us the crash reports?

We await your reply.

Hi @tiagoturilli

Please make sure you reach out to our team over on Zendesk as they will be able to help you out further.

Discover what's coming in Age of Sorcery — Chapter 3! - Conan Exiles

Steam already started ...

Hi @Skodz

If you have any additional questions please make sure you reach out to our team over on Zendesk as they will be able to help you out further.

Hi @death_stealer

If you’ve already summited a ticket to our team over on Zendesk then please be patient. The team will get back to you as soon as possible.

Thank you for your understanding.

Hi @Lee100

If you are experiencing any issues with your purchases, please make sure you reach out to our team over on Zendesk as they will be able to help you out further.

Hi @hoomanrocky

As the messages suggests please make sure you contact our support team over on Zendesk.

They will get back to you as soon as possible.

Greetings Everyone,

We are aware of this issue and currently looking into it.

Thank you for your patience and understanding while we investigate.

Greetings Everyone,

If you are experiencing negative chargebacks on your accounts, please make sure you reach out to our team over on Zendesk as they will be able to provide you with additional information.

Thank you for your patience and understanding.

We are still looking into this issue and hope to have a fix for it as soon as possible.

Thank you for your patience and understanding while we investigate.

Update on this situation can be found in this separate thread: Fatal error crashing on startup - issue update - #3

Again, thank you for your patience and understanding while we looked into this.

Greetings Exiles!

Just before 07:00 UTC today Feb 14 we experienced a login issue which lasted for about 3 hours. We wanted to give a quick update on it.

The cause was that the game failed a check on login, which in turn caused a crash. A workaround was to disconnect from the internet, try to log in, then reconnect. This allowed the failed check to be ignored, and login to succeed.

The underlying issue was resolved and the check is again working. But we need to release a fix for the way the game handles a failed check in case this happens again, and we will include this in an update that was scheduled to release this week.
This potentially pushes the update back a few days, and due to 1st party certification turnaround means it will come sooner to some platforms than others.

We always want to release updates on all platforms at the same time. Among other things it simplifies the patch rollout and operations on our end.
However, this fix is so ur...