Dana

Dana



14 Feb

Comment
    Dana on Forums - Thread - Direct

Greetings Exile,

If you are experiencing issues on this server, please make sure you submit a report over to our team in Zendesk.
You can read more about how to submit a report here: Official Servers - Terms of conduct, guidelines and procedures

Hope this helps!

Comment
    Dana on Forums - Thread - Direct

Greetings,

We are aware of the situation and currently looking into it.
Please feel free to check out our full post here: Fatal error crashing on startup

Thank you for your patience and understanding while we look into this.

Comment
    Dana on Forums - Thread - Direct

Greetings Everyone,

We are aware of the situation and currently looking into it.
Please feel free to check out our full post here: Fatal error crashing on startup

Thank you for your patience and understanding while we look into this.

Comment
    Dana on Forums - Thread - Direct

Greetings Everyone,

We are aware of the situation and currently looking into it.
Please feel free to check out our full post here: Fatal error crashing on startup

Thank you for your patience and understanding while we look into this.

Comment
    Dana on Forums - Thread - Direct

Greetings Everyone,

We are aware of the situation and currently looking into it.
In the meantime we’ve posted the following messages with some workaround steps as well.

Read more
Comment
    Dana on Forums - Thread - Direct

Greetings Everyone,

We are aware of the situation and currently looking into it.
In the meantime we’ve posted the following messages with some workaround steps as well.

Read more
Comment
    Dana on Forums - Thread - Direct

Greetings Everyone,

We are aware of the situation and currently looking into it.
In the meantime we’ve posted the following messages with some workaround steps as well.

Read more
Comment
    Dana on Forums - Thread - Direct

Greetings Everyone,

We are aware of the situation and currently looking into it.
In the meantime we’ve posted the following messages with some workaround steps as well.

Read more
Comment
    Dana on Forums - Thread - Direct

Greetings Everyone,

We are aware of the situation and currently looking into it.
In the meantime we’ve posted the following messages with some workaround steps as well.

Read more

10 Feb

Comment
    Dana on Forums - Thread - Direct

Thank you for bringing this to our attention.

I’ve passed this information over to the rest of the team for further investigation.

Comment
    Dana on Forums - Thread - Direct

Hi @kebby47

If you’ve already submitted a report to our team in Zendesk, please be patient. They will get back to you as soon as possible.

It’s been a very busy week in terms of number of tickets, especially since we asked players to reach out for their missing Latrine item.

Thank you for your understanding.

Comment
    Dana on Forums - Thread - Direct

Greetings Everyone,

Servers should now be up and running like usual but if you are still experiencing issues, please feel free to let us know.

Thank you for your patience and understanding while we worked on this.

Comment
    Dana on Forums - Thread - Direct

Greetings,

Servers should now be up and running like usual but if you are still experiencing issues, please feel free to let us know.

Thank you for your patience and understanding while we worked on this.

Comment
    Dana on Forums - Thread - Direct

Greetings,

Servers should now be up and running like usual but if you are still experiencing issues, please feel free to let us know.

Thank you for your patience and understanding while we worked on this.

Comment
    Dana on Forums - Thread - Direct

Greetings Everyone,

Servers should now be up and running like usual but if you are still experiencing issues, please feel free to let us know.

Thank you for your patience and understanding while we worked on this.

Comment
    Dana on Forums - Thread - Direct

Greetings Everyone,

Servers should now be up and running like usual but if you are still experiencing issues, please feel free to let us know.

Thank you for your patience and understanding while we worked on this.

Comment
    Dana on Forums - Thread - Direct

Greetings Everyone,

Servers should now be up and running like usual but if you are still experiencing issues, please feel free to let us know.

Thank you for your patience and understanding while we worked on this.

Comment
    Dana on Forums - Thread - Direct

Greetings Everyone,

Servers should now be up and running like usual but if you are still experiencing issues, please feel free to let us know.

Thank you for your patience and understanding while we worked on this.


09 Feb

Comment
    Dana on Forums - Thread - Direct

Greetings, Exiles!

Thank you again for your patience while we looked into this matter.

We’ve pushed an additional fix for this item issue on the game’s backend. All affected players should now be able to see and craft the Latrine item normally.

In order to see this change in-game, you will need to fully close and restart the game client first.

If you’re still experiencing any issues with the Latrine item after fully closing and restarting the game, please submit an email ticket through Zendesk so that we can investigate and assist you further.

Comment
    Dana on Forums - Thread - Direct

Hi @Sh3_D3vil

Please make sure you submit a report to our team over on Zendesk as they will be able to help you out further.