A bug that has a big impact on gameplay cannot be fixed because you need a 100% reproduction? That's the only way a developer can fix an issue?
There's zero viable workaround that is possible?
How do developers fix bugs in systems or in other games?
I understand needing to reproduce the bug, but that isn't the only way to fix a bug.
It sadly is, simply because of the random nature of the bug. Many attempts and solutions were made before, none solved it...
Not an acceptable answer.
Then what is?
Don't you have science to be doing?
On the people who are still aliiiive...
This was a triumph. I'm making a note here: "huge success".
Needs a 10/10 repro before it can be fixed.
😊
Its a known issue! No worries, will be fixed asap!
There is still first load out bug in this game They should fix that first
Needs 10/10 repro first...
Context...I'm on console
Gocha! Well, after U12. No ETA yet.
Is there an approximate schedule for update 13 release?
Why? Update 12 isnt even out yet :O...
Got it. I’ll try them and keep you posted. Thanks again!
Sweeeeeeeeeet!
Ah, 0xffffffff is quite a broad crash and could mean and be fixable by a wide range of solutions. So for now, do try to time it and in a few days try the GFN idea for the moment. We will all find a solution, no worries. It is a great community with lots of amazing chaps that always like to help. At the moment its too broad and uncertain.
Also, that many crashes in such a short time is something I havent seen before, and is certainly not something game wide... lets indeed figure out how this is possible. Also, please join in on Discord in the Tech-Support channel.
Thank you for doing your best to try to help me and find the solution. But please do understand the immense frustration the end user has to go through on their end while the developer is fixing things that should not have been broken in the first place.
I shared the error log in another comment under this post as you might have noticed. This may give you an idea of the cause of the crash (the error number reads like 0xffffffff, most of the times, but I have seen other error as well).
Also, as I said, the game crashes quite randomly during the matches (but rarely in game menu or when launching the game). Sometimes I can play for two hours without a single crash. And another time I have experienced 3 crashes in a row within half an hour. It happens both in populated servers during the heat of battle, and in empty servers with minimal activity.
Ah, 0xffffffff is quite a broad crash and could mean and be fixable by a wide range of solutions. So for now, do try to time it and in a few days try the GFN idea for the moment. We will all find a solution, no worries. It is a great community with lots of amazing chaps that always like to help. At the moment its too broad and uncertain.
I have tried with and without -dx12 in launch options. I have checked and rechecked for windows issues and the integrity of game files via steam. I have updated the Windows, HLL, display drivers and direct3D several times. I have moved the game directory from HDD to SSD via steam. I have performed a clean boot. I have tried launching the game with and without different launch options, I have tweaked video settings, used fullscreen or windowed fullscreen mode.
The game crashes randomly regardless; both during a populated match and in empty servers. When I launch HLL, the question is no longer if the game crashes on me or not, it’s only when it will. At some point, I sadly realised that I do not have that much free time to waste on tinkering my PC or the game in order to be able to play it consistently when I want to play it.
Please patch the game and stop reposting community “fixes” for these crashing issues. Why no other UE4 game crashes like this on my PC...
First of all, were just trying to help...
Also, "just" patching the game for issues that we dont know about is impossible to find a solution for. We continuously fixing issues, especially the ones that crash many machines, but this big a crashing amount on one machine but not others is just strange.
Can you for the moment time when the game crashes? Id like to know how much minutes it takes from when you launch the game to when it crashes please.
Then, in a few days, please launch HLL through Geforce NOW and see if there are any issues.
Thank you for all your work on this game I enjoy.
Massive Teamwork! Thanks so much for the kind words ;).
Doesn’t help really. Changes the Unreal Engine crash to D3D crash.
Edit: Tried it today again: another UE4 crash.
(Q) I keep getting: "Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')" error message.
(A) From ZukoEU: Update your graphics card drivers, but perform a CLEAN /full uninstall of your drivers by using a program called ( DDU )
How to: https://www.youtube.com/watch?v=ZxiLwLCxmkk Latest DDU version (wagnardsoft is the official site for DDU): ...
Read moreDoesn’t help really. Changes the Unreal Engine crash to D3D crash.
Edit: Tried it today again: another UE4 crash.
(Q) I keep getting the GPU Crashed or D3D Device Removed error message. What can I do?
(A) Although DX12 gives a great boost to certain players, this is currently not officially supported. Please remove the -dx12 from the Steam Launch Options if you added it before.
Tweaked some settings, went to an empty server to test, but the game again crashed on me. Error log reads:
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffff
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
kernel32
ntdll
(Q) I keep getting the EXCEPTION_ACCESS_VIOLATION reading address 0xffffffff error. What can I do to fix this?
(A) From Steam's SirCups: Go to C:\Users\AppData\Local\HLL\Saved\Config\WindowsNoEditor
In there delete every file except for your Input that way you wont lose keybindings. After that verify integrity and game content and relaunch the game.
Tweaked some settings, went to an empty server to test, but the game again crashed on me. Error log reads:
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffff
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
HLL_Win64_Shipping
kernel32
ntdll
(Q) I keep getting the Unhandled Exception: 0xffffffff error. What can I do?
(A) From Discord's DreamMaker: The problem was due to RivaTuner. I deleted and re-installed it normally. I also did a DDU on the graphics drivers and checked file integrity in Steam and everything worked for me.
Sadly not. I think the plan is that consoles get update 12+13 when the pc guys get 13. Then after that both get the same updates at the same time
Jep! Thats the plan! But, Console also gets a Hotfix soon too.
devtrackers.gg