EA_Atic Dev Tracker | devtrackers.gg

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14 Oct 18:01 EA_Atic on Support Forums - Thread - Direct

Hey, @alpha90000 have you tried our connective guide and see if that helps?

Let us know what you tried.

/Atic

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14 Oct 17:39 EA_Atic on Support Forums - Thread - Direct

Hey, @Darkshadejaha have you tried our connective guide and see if that helps?

Let us know what you tried.

/Atic

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14 Oct 16:54 EA_Atic on Support Forums - Thread - Direct

Hey, @PsyhiX69 can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

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14 Oct 16:47 EA_Atic on Support Forums - Thread - Direct

Thanks for all the deatils! @Dizac92

How is temperature looking in your PC and i assume you are playing on laptop?

/Atic

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05 Oct 12:35 EA_Atic on Forums - Thread - Direct

Correct! @Sian-Lotus

/Atic

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05 Oct 12:25 EA_Atic on Forums - Thread - Direct

Should work as long as Steam and PSN account is linked to the same EA Account @Sian-Lotus

Are you asking for the beta or when the game launches?

/Atic

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05 Oct 10:56 EA_Atic on Forums - Thread - Direct

What are you trying to do? @Sian-Lotus

/Atic

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04 Oct 16:11 EA_Atic on Support Forums - Thread - Direct

I see @scrawnybwoy

Can you add a Dxdiag so we can see what hardware and drivers you have?

What's the full error code you are getting?

/Atic ...

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04 Oct 14:36 EA_Atic on Support Forums - Thread - Direct

Its DLL error and not a game code error. @scrawnybwoy

Try downloading this:
https://support.microsoft.com/en-us/topic/media-feature-pack-for-n-editions-of-windows-10-version-16...

Should help... Read more

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03 Oct 14:44 EA_Atic on Support Forums - Thread - Direct

Hey, @nszkmw2 have you tried our connective guide and see if that helps?

Let us know what you tried.

/Atic

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03 Oct 11:02 EA_Atic on Forums - Thread - Direct

Its because we use a pre-order system and not a pre-purchase system @Mindaros @CyberDyme

/Atic

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30 Sep 16:24 EA_Atic on Support Forums - Thread - Direct

What platform are you on and what kind of network set up do you have? @Ouigee1

/Atic

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30 Sep 16:11 EA_Atic on Support Forums - Thread - Direct

Hey there @MurksX sorry to hear about the experience you have had with contacting EA Support.

Have you tried reaching out to EA Support on Facebook or Twitter?

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30 Sep 15:20 EA_Atic on Support Forums - Thread - Direct

Hey, @Morisaki37 when it comes to missing items and suspect account issues, it's not something we can help with on the forums, and you need to reach out to our game advisors on EA support.

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
...

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30 Sep 14:47 EA_Atic on Support Forums - Thread - Direct

@ErrorToYou Can you do a bug report here: https://answers.ea.com/t5/Bug-Reports/bd-p/apex-legends-bug-reports-en It helps us to track the issue. Thanks! /Atic

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30 Sep 12:02 EA_Atic on Forums - Thread - Direct

We take the money about 1 week before a game launches until then it will say processing, make sure you got money on the account at that point. @QeuRoo

/Atic

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27 Sep 17:34 EA_Atic on Support Forums - Thread - Direct

What platform are you on? @xDarkomantis

Have you tried reinstalling the game?

/Atic

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27 Sep 17:24 EA_Atic on Support Forums - Thread - Direct

Hey, @bambiwarrior911 can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

...

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27 Sep 17:10 EA_Atic on Support Forums - Thread - Direct

Is it still happening for you? @AberrantZombie

/Atic

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27 Sep 16:56 EA_Atic on Support Forums - Thread - Direct

@MrWhoopa Could you try to power cycle the console and see if that helps.

How to power cycle:

Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
Unplug the console's power cable. Wait 10 seconds.
Important Make sure that you wait at least 10 seconds. This step resets the power supply.
Plug the console power cable back in.
Press the Xbox button on your console to turn it on.

Thanks!

EA_Atic

14 Oct

Keep getting disconnected

FIX THE DISCONNECTS

After few games fps in lobby drops to 60

FPS drop to 10

05 Oct

Link PSN account with Origin

Link PSN account with Origin

Link PSN account with Origin

04 Oct

Invalid License? Reason Code = Missing DLL [mplat.dll] Error : 0x7E

Invalid License? Reason Code = Missing DLL [mplat.dll] Error : 0x7E

03 Oct

Code leaf

My order processing

30 Sep

Getting kicked when games over no points awarded

EA - Twitch linking issues

Stored packs are gone

About APEX sensitivity

My order processing

27 Sep

Ready Button will randomly cancel is back again

Low frame rate and getting kicked out nearly every match

Server Disconnect during game and recieved penalty for leaving

Does people still have issue regarding "connection to lobby"

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