EA_Atic

EA_Atic


07 Apr

Comment
    EA_Atic on Support Forums - Thread - Direct

Do you have the 4g device at home you could use as a network device and see if you get the same network issues in game? @rogaldarn 

 

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    EA_Atic on Support Forums - Thread - Direct
How did it go? @Yannic2112

We can keep using the same thread if you keep having issues.

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    EA_Atic on Support Forums - Thread - Direct
Great to hear! @lusnika_luna

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    EA_Atic on Support Forums - Thread - Direct
Try disabling discord overlay or dont let discord running and try and see if that helps. @blackpraedicator

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    EA_Atic on Support Forums - Thread - Direct
@TaxationIsTheft5 Do you have the 4g device at home you could use as a network device and see if you get the same network issues in game?

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06 Apr

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    EA_Atic on Support Forums - Thread - Direct
Great to hear! Standard smile @JuiceRocket

Could always go down that the other players are cheating. :P

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    EA_Atic on Support Forums - Thread - Direct

@BlackPraedicator  Thanks for coming back. It can be an overlay forcing the allt tab out, do you have any running such Discord or Nvidia experience? 

 

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05 Apr

Comment
    EA_Atic on Support Forums - Thread - Direct

@Thatissick Could you try to power cycle the console and see if that helps. 

 

How to power cycle: 

  1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.
  3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
  4. Plug the console power cable back in.
  5. Press the Xbox button on your console to turn it on.

Thanks!

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Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @mikeeMUTKA have you tried our connective guide and see if that helps? 

 

Let us know what you tried.

 

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    EA_Atic on Support Forums - Thread - Direct

Hey, @Killowatt have you tried our connective guide and see if that helps? 

 

Let us know what you tried.

 

/Atic 

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    EA_Atic on Support Forums - Thread - Direct

Hey, @dantheman7453 can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

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02 Apr

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    EA_Atic on Support Forums - Thread - Direct
Do you play on Origin? @blackpraedicator

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    EA_Atic on Support Forums - Thread - Direct

Enabling crossprogression is not a simpel item to do when a game been out for a while, especially if you play on other platforms with the same account, so there is a lot work that would need to bee account for it. @cheatercheater00

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31 Mar

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    EA_Atic on Support Forums - Thread - Direct
No worry's, looking at the Dxdiag could you try to clean install the GPU drivers and see if that helps. @MarcoSudeept39

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30 Mar

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @rogaldarn  have you tried our connective guide and see if that helps? 

 

Let us know what you tried.

 

/Atic 

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21 Mar

Comment
    EA_Atic on Support Forums - Thread - Direct
Where do you have the game installed on (internal drive or external drive and is on C drive)? @Guallum

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14 Mar

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    EA_Atic on Support Forums - Thread - Direct
We did a new update today, could download it and see if you get the same issue. @BBbree24

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09 Mar

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @ryetoyqwerty  when it comes to Account issues, it's not something we can help with on the forums, and you need to reach out to our game advisors on EA support.

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
...

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07 Mar

Comment
    EA_Atic on Support Forums - Thread - Direct
It does sound like a routing issues meaning your hitting bad server when connecting to our servers. I recommend talking to your ISP provider. @duckception21

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    EA_Atic on Support Forums - Thread - Direct

Hey, @PHNTOMZhq  have you tried our connective guide and see if that helps? 

 

Let us know what you tried.

 

/Atic 

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