EA_Atic

EA_Atic


07 Mar

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @lovistol  can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

 

Can you add a ...

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Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @_Nyra666_1 have you tried our connective guide and see if that helps? 

 

Let us know what you tried.

 

What country are you in? 

 

/Atic 

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06 Mar

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @thowlett  when it comes to banned account, it's not something we can help with on the forums, and to dispute your ban, please follow our EA Help link: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

 

The article will have details on how you can dispute the ban.

 

If you...

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Comment
    EA_Atic on Support Forums - Thread - Direct

@Da_Prince251992 @Player_r0h1i7df  Could you try to power cycle the console and see if that helps. 

 

How to power cycle: 

  1. Turn off your console by pressing the Xbox button on the front...
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02 Mar

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @TaxationIsTheft5 have you tried our connective guide and see if that helps? 

 

Let us know what you tried.

 

/Atic 

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01 Mar

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @Bustareimann have you tried our connective guide and see if that helps? 

 

Let us know what you tried.

 

/Atic 

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Comment
    EA_Atic on Support Forums - Thread - Direct

@MarcoSudeept39 Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

Outside of what you wrote down you tried anything else? 

 

/Atic

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09 Feb

Comment
    EA_Atic on Support Forums - Thread - Direct

Changing email is okay you wont loss data, its when you move the account link from one account to another you will loss the data. Standard smile @AGravityFallsFan

/Atic

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Comment
    EA_Atic on Support Forums - Thread - Direct
We had some issues this morning can you take a look again. @BloodLionLi

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03 Feb

Comment
    EA_Atic on Support Forums - Thread - Direct
Thanks for sharing! Standard smile @GeneralZod-CA

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Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @u_guys_Suuck  can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

 ...

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01 Feb

Comment
    EA_Atic on Support Forums - Thread - Direct
Worth to try a repair on the game and see if that helps next time your there and it happens. @UpscalerZ

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27 Jan

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @Noblesse_TTV  have you tried our connective guide and see if that helps? 

 

Let us know what you tried.

 

/Atic 

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Comment
    EA_Atic on Support Forums - Thread - Direct
Recommend reinstalling GPU drivers for that error code. @Yannic2112

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    EA_Atic on Support Forums - Thread - Direct

@TGF_TACOS_Bad  Can you add a Dxdiag so we can see what hardware and drivers you have? 

 

DirectX has backward compatibility. Odd error message. 

 

/Atic 

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Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @Frozty97  have you tried our connective guide and see if that helps? 

 

Let us know what you tried.

 

/Atic 

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Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @bR_ApeXayy  can you try a clean boot to see if any programs are messing with Battlefield 2042 and turn off any overlay programs, such as Discord or Nvidia experience.

...

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Comment
    EA_Atic on Forums - Thread - Direct
No new update to share at the moment @psubond

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11 Jan

Comment
    EA_Atic on Forums - Thread - Direct

Hey, @thunstrom1969  when it comes to Missing games, it's not something we can help with on the forums, and you need to reach out to our game advisors on EA support.

 

Just a heads up make sure you are logged in the correct account. Most of the time its related to people logged into the wrong EA Accounts. 

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
...

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16 Dec

Comment
    EA_Atic on Forums - Thread - Direct

@ItsTheBritishGuy Xbox One/S/X and Playstation 4/4 pro as they dont support above 64 players.

/Atic

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