EA_Leeuw

EA_Leeuw



11 Mar

Comment
    EA_Leeuw on Forums - Thread - Direct

Hey @justabad,

Thanks for your post.

If you would like to see if you're eligible for a refund of a purchase, I recommend contacting the retailer where you made the purchase. Unfortunately, we can't assist with refund requests here via the forums if you make a purchase via Origin. Instead, you can take a look at our website on the possibilities: ...

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04 Mar

Comment
    EA_Leeuw on Forums - Thread - Direct

Hey @psubond, unfortunately, I don't have this information.

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Comment
    EA_Leeuw on Forums - Thread - Direct

Hey @SmokinJoe0726

 

Unfortunately, the weekly missions are currently disabled. However, the plan is to resume them soon.

Please see: 

https://twitter.com/BattlefieldComm/status/1497236093237870592

https://twitter.com/BattlefieldComm/status/1498739670640955398.

 

Thanks.

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Comment
    EA_Leeuw on Forums - Thread - Direct

Hey @FettenDiddi,

 

You will need to speak to our Terms of Service team in relation to any ban.

 

There is no other way to speak with the team and we are not able to assist with Terms of Service issues here on the forums.

 

The process to contact our ToS team can be found here: ...

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02 Mar

Comment
    EA_Leeuw on Forums - Thread - Direct
Hey @markagarcia94,

Thanks for the feedback!
But unfortunately, that's not how it works at the moment. Standard smile EA_LeeuwAHQ

19 Feb

Comment
    EA_Leeuw on Forums - Thread - Direct
Hey @UP_Hawxxeye,

Unfortunately it's not known yet if it will be possible in the future to get the weekly rewards again like it was a later introduced option in BFV. However, I've seen more posts regarding this. It's good feedback indeed and I've passed it on to the teams.

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17 Feb

Comment
    EA_Leeuw on Forums - Thread - Direct

Hey @wusakeyy,

 

Unfortunately, any EA account sanctions cannot be discussed through the forum, but you will need to contact the Terms of Service department for this.

 

They will only be able to respond to the email associated with the EA-account. 

 

The process to contact our ToS team can be found here: https://he...

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12 Feb

Comment
    EA_Leeuw on Support Forums - Thread - Direct
@Xelvam2021, no worries, happy to help. Standard smile

I wish you good luck on your PC adventure!

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Comment
    EA_Leeuw on Support Forums - Thread - Direct

@Xelvam2021, thanks.

I can see from the DxDiag that your PC does not meet the minimum requirements to run the game, which could result in the issues that you're experiencing. Even though all of the other missions might have worked before, it doesn't have to mean that the game will keep working for you, unfortunately.

 

System requirements: https://www.origin.com/store/star-wars/star-wars-squadr...

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Comment
    EA_Leeuw on Support Forums - Thread - Direct
@Xelvam2021, alright. Would it maybe be possible for you to post a DxDiag?
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

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Comment
    EA_Leeuw on Support Forums - Thread - Direct
@Xelvam2021, gotcha. Are you maybe able to restart the missing if it keeps loading? Or is that also not an option for you?

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Comment
    EA_Leeuw on Support Forums - Thread - Direct
Hey @Xelvam2021,

Have you tried to repair the game via Steam already?
https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

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09 Feb

Comment
    EA_Leeuw on Support Forums - Thread - Direct

Hey @Raethan03,

Unfortunately, the game has no official Linux support.
Please see the system requirements page for SW: Squadrons for more information: https://www.origin.com/store/star-wars/star-wars-squadrons#store-page-section-requirements.

Thanks.

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02 Feb

Comment
    EA_Leeuw on Forums - Thread - Direct
Hey @Godzilla_E85,

If you would like to see if your purchase is eligible for a refund, I recommend taking a look at the refund policies of the store where you bought it from.

Origin: https://help.ea.com/en/help/account/returns-and-cancellations/
Steam: ... Read more

29 Jan

Comment
    EA_Leeuw on Forums - Thread - Direct

Hey @xZOOM769x,

I surely hope that you haven't lost all your skin! You could catch a cold! Wink

Regarding the issue that you're describing; unfortunately, Apex Legends doesn't support cross-save/cross-sync. This is why the skins that you got on your PS4 aren't unlocked on the PC. Even though both console persona and PC account are connected to one and the same EA account, it's sadly not possible to bring everything with you when you decide to switch platforms.

But... the Apex Legends teams are ...

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07 Jan

Comment
    EA_Leeuw on Forums - Thread - Direct
Hey @OOops_PanZer,

Unfortunately it is not possible to cross-play an Xbox Series S|X with the Xbox One.
More information about this can be found here: https://www.ea.com/games/battlefield/battlefield-2042/news/battlefield-briefing-get-ready-for-launch.

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Comment
    EA_Leeuw on Support Forums - Thread - Direct

This would indeed be an Apex Legends issue. Standard smile I have moved it to the correct forum.

 

However, since you mention that you have lost one of your cosmetics @PortalBoyTCO, I recommend reaching out to our Live Support team to see if they can take a look into your account to maybe see what happened. You can reach them via ...

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23 Dec

Comment
    EA_Leeuw on Forums - Thread - Direct
@ArchAngeL-PCX, gotcha, thanks. For the Condor it indeed mentions "Kills, Assists, and teammates Spawned with the MV-38 Condor", so not with all vehicles, but the Condor itself. Could that be the confusion?

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Comment
    EA_Leeuw on Forums - Thread - Direct
Hey @ArchAngeL-PCX,

Just to check; do you think that the progression is stuck, or is it more of a question if you perform the correct requirements?

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26 Nov

Comment
    EA_Leeuw on Forums - Thread - Direct

Hey @Chaosboy303,

When you want to make use of cross-progression for Battlefield 2042, you indeed need to purchase the game separately on every platform you want to play the game on.

Eventually for making cross-progression work, you need to connect your PSN ID to your EA account where you play the game on your PC. I recommend doing this before you start playing, just to be sure.

This article on our website describes the best on how to link your console and EA account: ...

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