EA_Leeuw

EA_Leeuw


12 Feb

Comment
    EA_Leeuw on Support Forums - Thread - Direct
@Xelvam2021, alright. Would it maybe be possible for you to post a DxDiag?
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

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Comment
    EA_Leeuw on Support Forums - Thread - Direct
@Xelvam2021, gotcha. Are you maybe able to restart the missing if it keeps loading? Or is that also not an option for you?

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Comment
    EA_Leeuw on Support Forums - Thread - Direct
Hey @Xelvam2021,

Have you tried to repair the game via Steam already?
https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB

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09 Feb

Comment
    EA_Leeuw on Support Forums - Thread - Direct

Hey @Raethan03,

Unfortunately, the game has no official Linux support.
Please see the system requirements page for SW: Squadrons for more information: https://www.origin.com/store/star-wars/star-wars-squadrons#store-page-section-requirements.

Thanks.

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02 Feb

Comment
    EA_Leeuw on Forums - Thread - Direct
Hey @Godzilla_E85,

If you would like to see if your purchase is eligible for a refund, I recommend taking a look at the refund policies of the store where you bought it from.

Origin: https://help.ea.com/en/help/account/returns-and-cancellations/
Steam: ... Read more

29 Jan

Comment
    EA_Leeuw on Forums - Thread - Direct

Hey @xZOOM769x,

I surely hope that you haven't lost all your skin! You could catch a cold! Wink

Regarding the issue that you're describing; unfortunately, Apex Legends doesn't support cross-save/cross-sync. This is why the skins that you got on your PS4 aren't unlocked on the PC. Even though both console persona and PC account are connected to one and the same EA account, it's sadly not possible to bring everything with you when you decide to switch platforms.

But... the Apex Legends teams are ...

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07 Jan

Comment
    EA_Leeuw on Forums - Thread - Direct
Hey @OOops_PanZer,

Unfortunately it is not possible to cross-play an Xbox Series S|X with the Xbox One.
More information about this can be found here: https://www.ea.com/games/battlefield/battlefield-2042/news/battlefield-briefing-get-ready-for-launch.

Leeuw.png...

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Comment
    EA_Leeuw on Support Forums - Thread - Direct

This would indeed be an Apex Legends issue. Standard smile I have moved it to the correct forum.

 

However, since you mention that you have lost one of your cosmetics @PortalBoyTCO, I recommend reaching out to our Live Support team to see if they can take a look into your account to maybe see what happened. You can reach them via ...

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23 Dec

Comment
    EA_Leeuw on Forums - Thread - Direct
@ArchAngeL-PCX, gotcha, thanks. For the Condor it indeed mentions "Kills, Assists, and teammates Spawned with the MV-38 Condor", so not with all vehicles, but the Condor itself. Could that be the confusion?

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    EA_Leeuw on Forums - Thread - Direct
Hey @ArchAngeL-PCX,

Just to check; do you think that the progression is stuck, or is it more of a question if you perform the correct requirements?

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17 Nov

Comment
    EA_Leeuw on Forums - Thread - Direct

Hey @RagebyDesign 

 

On our website, you can find a good explanation as to what all these icons mean.

 

icons...

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12 Nov

Comment
    EA_Leeuw on Forums - Thread - Direct
Hey @DarthLord_Ultnet,

It sounds like you have two things going on.

You have pre-ordered the Ultimate Edition of the game via Steam, which gives you Early Access starting a few hours ago. See here: https://help.ea.com/help/battlefield/battlefield-2042/fight-for-your-future-in-battlefield-2042/
Early Access means that you can play the game for as long as you want, since you pre-ordered the game. Standard smile... Read more
Comment
    EA_Leeuw on Forums - Thread - Direct
@flyfishin93, unfortunately we do not have the information regarding this. You should have received an email stating what it is about. If you are not sure, you can follow the steps that I have posted in my previous message.

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Comment
    EA_Leeuw on Forums - Thread - Direct
Hey @flyfishin93,

Thanks for your visit to the forums!

Unfortunately, this post was posted on the board of Origin. Therefore I had to move your post to the appropriate board. No worries, but please pay attention to this in the future.

Unfortunately, any EA account sanctions cannot be discussed through the forum, but you will need to contact the Terms of Service department for this.

They will only be able to respond to the email associated with the EA-account.

The process to contact our ToS team can be found here: https://h... Read more

05 Nov

Comment
    EA_Leeuw on Forums - Thread - Direct

Hey @iSnuzyWuzy,

Thanks for your visit to the forums.

No, the game requires to be purchased separately on the platforms you want to play it on and it is not available via the Microsoft store for the PC.

There are multiple different versions of Battlefield 2042 for Xbox.

- Battlefield™ 2042 Standard Edition Xbox One
- Battlefield™ 2042 Standard Edition Xbox One & Xbox Series X|S bundle
- Battlefield™ 2042 Gold Edition Xbox One & Xbox Series X|S
- Battlefield™ 2042 Ultimate Edition Xbox One & Xbox Series X|S

More information regarding the available Battlefield 2042 versions for Xbox can be found on the website of Xbox: ...

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02 Nov

Comment
    EA_Leeuw on Forums - Thread - Direct
@recchatto, that is exactly what I mentioned with "small". While the update size might be large, the only change/update that it included was the extra support the latest generation of Intel CPUs.

Why the size of the update is bigger than you would like; this is unfortunately how it works. I also wonder why you mention that it needed to download a whopping 21GB, while the update on my system was only a couple of GB. Did you maybe skip an update in the past?

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30 Oct

Comment
    EA_Leeuw on Forums - Thread - Direct

Hey @CloudMcRip,

Do you mean that you would like to have some clarification if you play on Gen5 consoles, turn cross-play off, that you still play with other Gen5 consoles but without PC? And that it does not mean PS5 vs. PS5 for example?

 

*Edit: more clarification here.

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Comment
    EA_Leeuw on Forums - Thread - Direct

That is indeed correct. As per the shared article:
Cross-play:

  • PC, Xbox Series X|S, PlayStation®5 system (PC and console can opt-out from playing together)
  • Xbox One and PlayStation®4 systems

*I just added it to my previous post. Standard smile

**Edit: more clarification here.

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Comment
    EA_Leeuw on Forums - Thread - Direct
@DecreeNo9, I am sorry, I am unable to see your attached picture.
When you own/have access to the Ultimate Edition of the game, Origin indeed also shows a checkmark next to the Gold Edition of the game on the Extra Content page. There should be a Gold Edition checkmark, as well as for what the Ultimate Edition content gives you.

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Comment
    EA_Leeuw on Forums - Thread - Direct

Hey @DecreeNo9,

That is correct. EA Play Pro allows you to have access to the best edition there is. Standard smile So that would be the Ultimate Edition in this case.

 

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