EHG_Sarno

EHG_Sarno



15 Apr

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Heyo!

Our standalone client typically isn't on sale at different times from the Steam client. They're the same game, afterall. :)

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Thanks for compiling this!

Just so you know, Eterra is herself a god - as is Orobyss.


13 Apr

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Originally posted by reallymyrealaccount

I found that anything after a : gets cut, and doesn't display

This is indeed a known bug that we're looking into.

I can't promise it will be fixed in time for Patch 0.8.2, but I'm hopeful.

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Originally posted by Helyos96

I noticed that too, here's how to fix it:

You. I like you.


10 Apr

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Originally posted by Kharisma91

Yes, you make some great points.

Its irksome all the racism, sexism, homophobia etc we have to deal with online. the repercussions are often very limited punishments that, for the most part, are just minor inconvenience to the offender.

You’re right though, the permanency of it. Especially when we account for minors.

the repercussions are often very limited punishments that, for the most part, are just minor inconvenience to the offender.

This is definitely a fair criticism initially - however if you keep breaking the same rule, you work your way up the ‘penalty volcano’.

We try to have a light hand at first, but we expect people to learn from initial moderation. Continually breaking the same rule will see progressively harsher responses administered.

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Originally posted by Kharisma91

I don’t understand the necessity of censoring names, someone feel free to explain to me their point of view.

To me, you’ve said those things on a public platform, a platform you know is being recorded. Why shouldn’t this person be held accountable for his words?

So much hate is given under the shield of anonymity.

Edit: I misinterpreted the first paragraph. Yes, it makes sense to mitigate shaming of people just trying to do their jobs.

So, there's a few reasons.

Please understand that it's the weekend - and 11:30 at night where I live - but to list off a few at the top of my head;

  • All moderation action is performed after reviewing chat logs. Due to Photoshop et al, screenshots are not considered proof.
  • While some behaviour is deplorable, publicly holding people to account can result in witch hunts, which are not helpful.
  • If someone is not issued a permanent ban, we have some hope of them turning things around and becoming friendly and valued members of the community. Having a bad day and losing the rag one time shouldn't be held over your head forever.
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Originally posted by Curpidgeon

It's so strange to me that people feel the need to be jerks in public chat channels. Especially people who seem to spend hours at a time just posting trolling posts like "PoE is better." over and over again. But I guess revilement is a form of connection and empowerment for some sad folks out there.

So great to hear there are tools coming to make reporting faster and easier.

Yeah, I feel sorry for folks who look forward to the weekend to do... that.

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Originally posted by AddedInReshoots

Great to know this is coming down the pipeline. I figured I'd have to turn global chat off as the game got busier, but maybe not.

I can't promise there'll never be any objectionable language or behaviour in chat, but we'll definitely be making improvements.

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Originally posted by Kegheimer

this morning there were people openly abusing the lack of chat moderation by posting extremely racist comments that seemed to be one-uping each other to see how far they could go before they got banned.

The in game reports needs to happen soon! Thanks!

I'm very sorry to hear that. I can't honestly claim to have personally seen it.

We do action reports we receive as appropriate, as well as sometimes having staff quietly monitoring chat. We do care about doing better here.

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Originally posted by bombshellstudios

You know you're hitting the big time when you have to spend more and more time devoted to smoothing people's social behaviors.

John, thanks for taking this on, if you all handle this subject they way you've handled everything else with Last Epoch it'll be straight up Grade A.

And seconded on the 'sticky post.'

❤️

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Originally posted by nub0rn

Maybe sticky this post?

Not ruling it out, but trying to see whether this is a short-term focus or more of a long-term discussion (at least until we ship better tools).

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Hi there!

Today a member of the community posted here on r/LastEpoch to share their concerns regarding in-game moderation - which is, of course, fine. Regretfully, the post also included screenshots of in-game chat to 'name and shame' individual people - which is not.

As we had to action the thread for a rules violation, I am creating this thread so that the community has a place to openly discuss our policies, the moderation of our in-game chat, and the current process of how people bring inappropriate behaviour to our attention.

Last Epoch's ...

Read more External link →

09 Apr


07 Apr

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Heyo!

Thanks for the kind words. :)

I don't believe it's available yet, though if there's sufficient interest I could see us either uploading a handful of individual tracks to YouTube, or uploading a WIP soundtrack to the website and making it available through the Account page of our website.

(Any particular preference, while I'm here?)


05 Apr


02 Apr

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Originally posted by elpadremg

this first person view looks pretty solid for an ARPG, even tho its an april fools joke.

can we have that angle via commands or something please?

Thanks for the kind words!

I think it's unlikely, unfortunately - if we provided a way for paying customers to see the entire game from that angle, we would have to perform a large amount of work ensuring that every zone in the game looks reasonable when doing so. For an indie team that's a large project with significant opportunity costs, and one that would likely limit the way in which we can optimize certain art assets.

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I'm sorry to hear about this!

Please reach out to our support team directly if you haven't already.


01 Apr

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Originally posted by SC_x_Conster

Huh. I guess I've been on before the patch went out. Damn I'm already laying in bed...but I haven't experienced the global chat yet.

It’s fast!

...perhaps a little too fast. 🤔