Dear @LittleWhiteMouse, @Chobittsu,
Dear community,
While the investigation into this situation is still ongoing one thing is clear – we, to put it mildly, messed up. Please accept my sincerest apologies for how the NA Team – my team – mishandled the communications around this project.
We promised things that were not ours to promise in the first place, then failed to properly communicate about them with the rest of the team, both here in NA and globally. We created expectations, failed to deliver on them and then, after a change of staff responsible for this project, walked all over them nonchalantly.
We let you down and yet again betrayed what trust you put in us. I am aware how hard it will be to rebuild and regain that trust, but we will do our best to become the partners we need to be for you.
We will need more time to finish reviewing all communications relevant to this case and w...
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