Are you still experiencing this, @Jasper_of_the_Dawn? Would you like me to help you with a refund?
Are you still experiencing this, @Jasper_of_the_Dawn? Would you like me to help you with a refund?
I’ve raised this with our developers for investigation, but I suspect some relation to your GPU drivers. Could you try a clean re-installation?:
Read moreSadly we’re not able to, especially in cases like this where there is no crash data to work with.
I’m happy to help with a refund, and I’ll DM you shortly.
No problem, could you DM me the URL to your Steam profile please?
I’ll let you all know the moment I know about how development intend to remedy this.
We are actively looking in to reports of issues with items purchased recently from Sire Melk’s.
Existing reports may be merged here, to help us keep track of the issues being reported.
I think we might have the incorrect darktide_launcher.log
from the Beta period. Please could you upload the log using the instructions below?:
%appdata%
within the search input and select ‘OK’AppData\Roaming\Fatshark\MicrosoftStore\Darktide
darktide_launcher.log
in this directoryThank you for letting us know - I’ve raised this with our developers.
Would you be able to upload (as opposed to copy-pasting) your logs instead please?
This is unfortunately a complicated issue and much of the required crash data is missing, which is an issue in itself that we need to resolve.
Could you see if anything here is able to help?:
Read moreCould you try playing after a ‘Selective Startup’? I suspect some interference from an external application here:
Could you try launching directly via the Darktide.exe in the binaries
directory, and let me know which error is displayed please?
Steam\steamapps\common\Warhammer 40,000 DARKTIDE\binaries
Can anybody experiencing this error tell me which part of the world they’re playing from, please?
Could you make sure ‘IObit Malware Fighter Scan…’ is disabled prior to launching?
Could you see if you can load in after a ‘Selective Startup’, please?:
Sorry to hear this. It’s unfortunate there is no log, did you have Darktide open at the time of writing this? I ask is the log is updated on exit.
Are there any updates available for your network adapter? Please check via Device Manager → expand the ‘Network adapters’ dropdown → right-click your network adapter and select ‘Update driver’
Rest assured this is still on our radar and we’ll soon be implementing additional logging to pin this error down.
Does this occur after selecting ‘Play’ in Steam, or in the launcher?