FatsharkJulia

I believe I have been able to restore the correct weapon, please let me know if there’s any problems.

If you haven’t already, please could you try changing your DNS?:

Please use the ‘Verify Integrity of Game Files’ option via the Steam client:

1. Right-click Darktide in your Steam library sidebar
2. Select ‘Properties’
3. Select the ‘Local Files’ tab
4. Select the ‘Verify Integrity of Game Files’ button
5. When complete, close and reopen Steam

If you’ve already tried this, or if the issue continues, please let us know.

We are actively investigating this issue, and would appreciate it if you could share your recent console logs with us:

Could this explain it?:

All done!

Please could you share your most recent console logs?

Thank you, I have refunded your purchase.

It’s possible the references to 脑瘫 may be inappropriate.

I can refund the purchase of the Power Hammer, but not the Aquila purchase itself. That would need to be handled via Steam.

Please share the URL to your Steam profile with us.

Which ISP are you all using, please?

Based on translation, which I recognise may be missing context, it looks like the name could be inappropriate. Please could you choose another name?

Thank you, Bane!

We’re looking in to this, and would really appreciate it if you could share your most recent console logs with us.

Closing due to discussion being derailed.

Please may we ask for a screenshot of the issue? Thank you

If you haven’t already, please could you use the ‘Verify Integrity of Game Files’ option via the Steam client?:

1. Right-click Darktide in your Steam library sidebar
2. Select ‘Properties’
3. Select the ‘Local Files’ tab
4. Select the ‘Verify Integrity of Game Files’ button
5. When complete, close and reopen Steam

For troubleshooting purposes, are you able to connect your PC to a mobile hotspot - only for a short period - to see if the issue persists?

A commenter in a similar post mentions they’ve had similar troubles using Norton Anti-Virus. I’d be interested to hear if you’re using an Anti-Virus other than Windows Defender?

You may also benefit from changing your DNS. Please see: