FatsharkJulia

FatsharkJulia


30 Aug

Comment

We suspect this is due to server performance issues, which we are working on, so I hope you’ll notice a reduction in this error in time. I apologise I’m not able to provide any immediate solutions.


29 Aug

Comment

Please could you include a crash report, or alternatively your console logs + darktide_launcher.log? :slight_smile:

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Post

I’m sad to say we are still looking in to this. I understand this is not ideal, so I’m happy to help with a refund if you would prefer.

Post

Regrettably, we are still working on this. I’m happy to help with a refund should you rather take that option, as I understand Darktide has been unplayable for you.


25 Aug

Comment

Sorry for the delay on this. Are you able to briefly connect your PC to a mobile hotspot, to see if the issue persists whilst under another connection?

I understand this isn’t always an option.

Comment

Got it. Try reinstalling your GPU drivers:

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24 Aug

Comment

Please try deleting your AppData, and see if this has any impact on your issue:

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark
  4. Delete the entire ‘Darktide’ directory
  5. Re-launch Darktide as normal
Comment

To confirm, did you disable the NVIDIA overlay?


23 Aug

Comment

Could you try disabling the NVIDIA overlay? You should be able to do this inside GeForce Experience → Settings → ‘General’ → ‘In-Game Overlay’


22 Aug

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I believe this is mod-related, but I’m not sure which due to the log being truncated. You might have to do a process of elimination.

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Apologies for the delayed response here. I understand our Backend Engineer was looking in to a similar issue, and I’ve queried what the current status of it is. I will report back to you once I’ve received a response.


16 Aug

Comment

This does appear to be crashing in the NVIDIA driver. Please perform a clean re-installation of your drivers using the instructions below:

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Thank you for keeping us updated, I’m pleased to hear that!


15 Aug

Comment

It would be super if you could upload the entirety of the darktide_launcher.log (which happens to print everything in the user_settings.config and a bit more). :slight_smile:

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There is a small Linux community here - like the knowledgeable ggg above - who I hope will be able to help with this. Unfortunately we’re not able to dedicate any resource to investigating Linux-related issues at this time.

I have recently spoken to another Linux player who had to update Steam, in addition to the OS, to resume playing after running in to networking errors. I don’t know whether this could be of any relevance to you.

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Thank you for keeping us updated. Out of interest, could you tell me which Firewall you’re using? :slight_smile:


11 Aug

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We’ve not been able to replicate this issue, could you tell me if this is still occurring for you please?


10 Aug

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I believe I’ve been able to restore the weapon for you. Please relog and have a look when you can.

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Could you tell me which Anti-Virus/Firewall you’re using, please?

Sorry, I see now you’re using Proton. We don’t support any OS outside of Windows, so the support we can provide is limited.

Comment

Nothing yet unfortunately! But I understand it’s close.




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