FatsharkJulia

I think we were able to resolve this in our backend, are you still having problems?

We were having some problems with our crash reporter at the time and a lot of the crash data from this particular report has been lost in the vortex do you have an updated crash report you could send my way please?

I’m having a hard time identifying why, unfortunately. Would you be able to send me an updated crash report please?

Do you have a more recent crash report you could send over to me, please?

Sorry I couldn’t respond sooner, we were having a lot of installation-related problems and have made improvements since. Is it working for you now?

Have you continued to experience these particular crashes, and if so, do you have an updated crash report you could send me please?

I’m having some problems with your crash report, if this reoccurs for you would you be able to send me another please?

Have you been able to play at all since? Would you be able to send an updated crash report my way if not?

Wow - what a nightmare. Sorry about that, I have made note of it.

Has everybody been able to work around this for the mean time?

@BeardedJQB it looks like you had something else running, that was using Easy Anti-Cheat at the time:

EACAsyncResult: 4 Message: 'An incompatible Easy Anti-Cheat service is already running. Please exit other running games or reboot'.

Have you been able to work around this since?

We were having some problems with our crash reporter at the time, and I can’t derive all of the information I need from your report, unfortunately!

If this is still an issue for you, could you send me an updated crash report please?

Do you happen to have the crash report from this session? Is it seen in the video perhaps?

We have since changed our posting permissions, so you should now be able to upload attachments!

This is potentially related to Easy Anti-Cheat. Do you have another crash report you could send my way, please?

If this is still occurring for you, would you be able to send me an up-to-date crash report please? We were having some problems with our crash reporting service at the time, and unfortunately your crash report here was impacted by that issue.

Have you had any luck in launching yet? If not, do you have any console logs in this directory that you could upload, please?:

1. Press the Windows key + R
2. Enter %appdata% within the search input and select ‘OK’
3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs

If no console logs are available, is there a darktide_launcher.log in the parent directory?

Hi Duku, has this issue continued to occur for you? If so, do you have an updated crash report you could send my way please?

Hello! Checking in to see if you’ve continued to crash since, and if you would be able to provide any crash reports please?

Thank you all for including your specifications. This does seem to be isolated to the Ryzen CPUs!

Hello! Just checking in to see you’ve continued to crash, and if so, could you include your crash report please?