FatsharkJulia

FatsharkJulia



16 Oct

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I’m not quite sure why this is occurring unfortunately, but I’ve added it to our database.

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I see you have a 6000 series GPU, and I’m looking in to potential incompatibilities. Have you been able to load in successfully at all?

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I’m looking in to some potential issues with the 6000 series GPUs. Have you continued to crash since?

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There is some reference to your GPU drivers in the latest crash report. We will investigate these issues, but perhaps see if playing around with your ‘Video’ options changes anything. Some more information here: General Crash Solutions

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I can’t seem to look up your most recent crash report, unfortunately. Could you send another one my way please?

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I understand you have some problems with Easy Anti-Cheat in other products, and it would also be my suspicion here as no log from Easy Anti-Cheat is produced when I look up the GUID!

Anti-Virus incompatibility perhaps?

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It’s a shame reinstalling the Visual C++ Redistributables did not work, as that would be my initial recommendation. Did you reinstall from here?: Latest supported Visual C++ Redistributable downloads | Microsoft Learn

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I’m looking in to a potential incompatibility with the 6000 series GPUs.

Out of interest, have you tried reinstalling your drivers? Instructions are included here: General Crash Solutions

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I appreciate we have yet to publish the Minimum Requirements, but unfortunately your laptop will not be able to run Darktide normally.

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This appears to be GPU-related, which we will investigate, but I recommend seeing if anything here can help in the mean time: General Crash Solutions

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This should now be resolved, are you still having problems?

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Would you be able to upload it to a service such as Google Drive or Dropbox and link it in here? :smiley:

You can also post any crash reports (the window pop-up containing the long ‘GUID’ string), which would save you having to do that.

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I can see some GPU-related errors. We will investigate, but in the mean time please see if anything here can help: General Crash Solutions

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We would appreciate it if you could include the crash reports produced. :slight_smile:

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There are a lot of GPU-related crashes here, which we will investigate, but in the mean time I’d recommend seeing if anything here can solve your issues: General Crash Solutions

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This appears to be GPU-related. I’m not ruling out that it’s an issue on our end - we will investigate - but in the mean time I’d recommend reinstalling your GPU drivers using the instructions here: General Crash Solutions

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Thank you for the update, I apologise I wasn’t able to respond sooner. I believe this is an optimisation issue.

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Were you able to resolve this in the end? If not, would you be able to pop an updated console log over to me please?

Also - it’s worth checking your Windows Event Viewer, if there are any errors corresponding to when your PC restarts.

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It looks like your GPU is essentially resetting, which could be driver-related. I’d recommend reinstalling them. Instructions can be seen in here: General Crash Solutions

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Hello, has everybody been able to work around this using @Vykosian’s recommendation above?