FatsharkJulia

FatsharkJulia



27 Nov

Post

We’re looking in to this. Sorry I have no solutions at this time.

Comment

We’re looking in to this. Thank you.

Comment

As above. Thank you!

Please ensure your ‘Virtual Memory’ in Windows is set to ‘Automatically Manage Paging File Size for All Drives’ by:

  1. Navigate to Control Panel > System and Security
  2. Select ‘System’
  3. Select ‘Advanced system settings’
  4. Under the ‘Advanced’ tab, select the ‘Settings’ button underneath ‘Performance’
  5. Select the ‘Advanced’ tab
  6. Select the ‘Change’ button underneath ‘Virtual memory’
  7. Ensure the ‘Automatically Manage Paging File Size for All Drives’ checkbox is marked
  8. Restart your PC
Comment

Thank you for the update. :+1:

Comment

It’s worth looking in to the error below which is referenced in your logs. I think this is more of a localised issue compared to the other GPU-related crashes which are on us:

DXGI_ERROR_DRIVER_INTERNAL_ERROR

Comment

Thank you for reporting, I’ve shared this with our developers.

Comment

This is ISP-specific in which case I recommend reaching out to them and explaining your issue. It’s possible there’s something they can do on their end to address this for you.

Comment

Try a ‘Selective Startup’:

  1. Press the Windows key
  2. Type ‘msconfig’ and select ‘System Configuration’
  3. On the ‘General’ tab, select ‘Selective Startup’
  4. Deselect ‘Load startup Items’
  5. Reboot your PC
Comment

I’ve shared this with development. Thank you.

Comment

We’re looking in to this. Thank you!

Comment

Thank you for your report. I’ve added this to our database.

Comment

Thank you for reporting, I’ve shared this with development.