FatsharkJulia

FatsharkJulia



26 Nov

Comment

The latest build has been reverted due to the induced crashes.

No more new builds today, unfortunately. We’ve picked up some really valuable information, and appreciate all of you who have taken the time to try it out.

I don’t know if we’ll be pushing any new experimental builds tomorrow - I’ll keep you posted.

Comment

Scrap that. It’s broken - we’re reverting.


SECOND POTENTIAL FIX NOW LIVE on the experimental branch for internal_error (Error Code: 2007)

~~Already have the experimental branch selected? You might need to restart the Steam client for the download to initiate. ~~

### PLEASE READ THE INSTRUCTIONS BELOW FULLY! THANK YOU.

1. Open the Steam client
2. Right-click Darktide in your Steam library
3. Select ‘Properties’
4. Select ‘Betas’
5. Enter the password cTYPtKTsfMDsLHAV
6. Select ‘Check Code’
7. Select the ‘None’ dropdown, and experimental - Experimental Builds should now be within the list
9. Select experimental - Experimental Builds
10. Close the pop-up window
11. A +43mb download should now start
12. Play!
13. Post here to let us know the outcome

... Read more
Comment

It should auto-update. Try relaunching Steam

Comment

POTENTIAL FIX NOW LIVE on the experimental branch for internal_error ( Error Code: 2007)

PLEASE READ THE INSTRUCTIONS BELOW FULLY! THANK YOU.

  1. Open the Steam client
  2. Right-click Darktide in your Steam library
  3. Select ‘Properties’
  4. Select ‘Betas’
  5. Enter the password cTYPtKTsfMDsLHAV
  6. Select ‘Check Code’
  7. Select the ‘None’ dropdown, and experimental - Experimental Builds should now be within the list
  8. Select experimental - Experimental Builds
  9. Close the pop-up window
  10. A 44mb download should now start
  11. Play!
  12. ...
Read more
Comment

This is for Error Code: 2001, or were you experiencing this prior to Error Code: 4008?

Comment

Still experiencing Backend Error and have non-alphabetical characters, including spaces, in your character’s name? Try without!

Hyphens are OK.

Comment

Please include the crash report! Thank you :slight_smile:

Comment

I am merely the communication peasant, I have no say on anything deeper. Believe me, I am sick to death of this issue too! I am hounded for it on various channels without people realising I am no developer, but I’m working 12-16 hour days every day to pass relevant information on to development because I want these issues resolved as much as you do, honestly!

Thank you for the additional information.

Comment

Wow. Did anything change on your network or PC that could explain it suddenly working?

You won’t need to use the experimental branch in this case. :slight_smile:

I’ve sent your logs to development too.

Comment

Okay, so, I’ve confirmed that it is still helpful for us to see console logs.

Thank you!

  1. Press the Windows key + R
  2. Enter %appdata% within the search input and select ‘OK’
  3. Navigate to AppData\Roaming\Fatshark\Darktide\console_logs
  4. Locate the console log that corresponds with the session in which the issue occurred, by looking at the timestamps in the log names
  5. Upload here
Comment

We should be able to retrieve the appropriate data without requesting console logs, but I’m asking for confirmation right now, for my own sanity!

Comment

…I need to stress that the same people dropping content and activating Twitch Drops are not the same people who work on network or engine issues.