FatsharkLev

@DeLaurec thanks!

Hm, there are some references to Hardware-Accelerated GPU Scheduling not being enabled. You can enable this by the following:

1. Open the Start menu
2. Search for ‘Graphics Settings’
3. Select ‘Change default graphics settings’
4. Set ‘Hardware-accelerated GPU Scheduling’ to On

It may also be worth a clean reinstallation of your GPU drivers:

Thanks for the update. I’ve queried this with our engine developers and they also theorised that your library file may have become corrupted and isn’t saving correctly. Just to be sure, could you try deleting your shader_cache.pipe_lib file once more?

After deleting it, please launch Vermintide 2 and if the stutters occur again, please wait for these to stop, then exit the game, and check again on subsequent game launches to see if the issue persists.

The engine developer provided this explanation:

It’s also good to know that when deleting the shader_cache.pipe_lib it will stutter the first time played, as there is nothing cached. And it will stutter each time a new shader is encountered in game, so it may take a little while until everything is seen and cached.
So if the test was to just delete the file and start the game and experienced stutter, then that is to be expected. However, if the saving of the cache works as expecte...

Hi @Zoli,

Could your user_settings.config file be set as read-only?

Hi @squee

Could you please submit an account reset request ticket to us, here:
https://support.fatshark.se/hc/en-us/requests/new

Thanks!

Hi @xayton

Could you please submit an account reset request ticket to us, here:
https://support.fatshark.se/hc/en-us/requests/new

Thanks!

Thanks all, I have passed your info on to our console developers and we’ll continue to investigate.

Apologies for the inconvenience in the meantime.

Hi @joao32634,

I replied to your support ticket, but I’ll drop a comment here too.

The Champion of Ubersreik legacy skins should now be present in your V2 inventory. Please let me know if this isn’t the case.

Thanks all! I’ve passed this information on to our console developers and we’re looking into it.

Apologies for the inconvenience in the meantime.

Thanks both! I’ve passed this info on to our console developers and we’ll continue to investigate.

Thanks all! I’ve passed your details on to our console developers and we’re looking into things.

Hi @fangzan,

Sorry to hear this. The error is certainly EAC-related!

Please can you try repairing EAC:

1. Navigate to: C:\Program Files\Steam\steamapps\common\Warhammer Vermintide 2\installers\EasyAntiCheat
2. Run the EasyAntiCheat_Setup installer and proceed as instructed

Please let me know how this goes.

@GreenColoured, could you also please provide me with your PSN ID so we can lookup the specific crashes? Thanks!

Sorry to hear this @GreenColoured, I’ve let our console developers know and we’re looking into it.

@DeLaurec if you back up your user_settings.config file and then replace it again afterwards this should keep your settings. I’m not 100% certain about mods.

I’d also recommend booting the game up and checking to see if the stutter persists with a clean config before re-adding your old one though.

You can find your user_settings.config file here:
\AppData\Roaming\Fatshark\Vermintide 2

Ah I see did you try a clean reinstallation of Vermintide 2 before?

Otherwise, I’m admittedly a little stumped as you seem to have exhausted our usual solutions. If that’s the case I would recommend switching and using DX 11.

Glad to hear that this may have been resolved Please let me know if your friend runs into any further issue.

Hi @DeLaurec,

No problem! Glad to hear that DX 11 isn’t stuttering

It’s a shot in the dark, but you could try deleting your shader_cache.pip_lib file.

1. Press Windows + R
2. Enter %appdata% and select ‘OK’
3. Navigate to: \AppData\Roaming\Fatshark\Vermintide 2
4. Delete your shader_cache.pip_lib file
5. Launch Vermintide 2 as normal with DX 12 (this will create a new .pip_lib file)

Please let me know how this goes.

Hi @yunzesheng,

Sorry, could you please clarify the issue further?

Thanks!

@DeLaurec, thanks for the clear explanation. Hm, I partly wonder if this is a temporary shader cache issue (similar happens with Darktide), which should usually go away after a few games. That said, as the issue seems to be returning when you restart the game or your PC that’s unusual.

Does the issue persist if you try switching Direct X versions?

Otherwise, it could be worth trying a clean reinstallation of Vermintide 2 (though please note custom settings, keybindings etc. would be deleted and need to be redone)

I see! As you can play in Modded realm this does indicate an EAC-related issue, as EAC only applies to Official realm.

Are any specific error messages shown on screen? As this can help in narrowing down the appropriate solution.

If not, I would recommend to start with the following -

• Repair Easy Anti-Cheat
• Add Anti-Virus and Firewall exceptions for both Vermintide 2 and Easy Anti-Cheat
• Perform a ‘Selective Startup’ which can help determine if a background application is the cause

Please see: