FatsharkLev

FatsharkLev



10 Apr

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@RamyHeramy, this specific crash is code-related and we’re investigating.

Hopefully we’ll have this resolved soon. Apologies for the inconvenience in the meantime.

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Hi @KotMag,

Apologies for the delayed reply. Are you still experiencing this Server Error now?

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Hi @dolddok4

From your crash report I can see there appears to be an issue selecting which GPU/display adapter to use when launching Vermintide 2.

Please try the following -

  • Perform a clean re-installation of your GPU drivers using the appropriate instructions below:

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04 Apr

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Hi @TerraFurry,

Hm, I’m aware with Free-to-Keep promotions there can be some limitations e.g. not being able to earn Steam trading cards. I’m not 100% certain, but there may be a limitation with library sharing due to it being free-to-keep. In any case, please check your DM’s!


02 Apr

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Sorry to hear this @DeLaurec

This specific crash is on our radar and we’re working on a fix. Apologies for the inconvenience.


28 Mar

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To add, if nothing in the above article helps. Please try a clean reinstallation of Darktide, which involves deleting your AppData (please note you’ll lose any custom settings, keybinds etc. that will need to be redone)

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Hi @Mersi,

Sorry to hear this.

Your crash reports show your installation has become corrupted. I recommend running through our possible solutions, here:

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Sorry to hear this @kalindichan

The good news, is that this specific crash has been on our radar, and that it appears to have an internal fix already. So this should be resolved in upcoming updates.

Apologies for the inconvenience in the meantime.

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Thanks @CobaltNinja! I’ve shared this internally.

If you add/edit any additional findings then please drop a comment and tag me and I’ll make sure any new information makes its way to our developers too! Much appreciated :slight_smile:


27 Mar

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Very welcome :slight_smile: happy heretic purging!

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Hey @Ulgo!

The images are just a tad blurry eh! :joy:

However, between those and your comment wishing to ideally return all Psyker cosmetics… I’ve been able to refund the following for you!

  • All Psyker purchases made within the past 30 days (we’re only able to refund within a 30 day period)
  • Blaze Force Sword (Shrineguard Cerulean)
  • Commando Kravlenko Veteran cosmetics

10,900 Aquilas have been returned to your available balance :slight_smile:

Edit - just to update and in...

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Just to add, you may have to restart Darktide to see the change!

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@Ulgo, I’ve now levelled up your Veteran to lvl 30 again for you :slight_smile:

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@Ulgo, sorry to hear this :frowning:

Unfortunately, we don’t have the ability to restore operatives currently due to limitations in our backend. This is something our developers are aware of and are working on.

Though, what I can do for you is level up a new Veteran, however this would be without any previous equipment as once it’s deleted we’re unable to retrieve this data.

If this is of interest to you, please create a new Veteran character and proceed to the Mourningstar hub. Once done, please let me know and I can do the rest from there!

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To add,

Windows 10 ver. 1607 is a specific version of Windows 10 that is no longer supported. This is due to this version being end-of-life since 2019:
https://learn.microsoft.com/en-us/lifecycle/announcements/windows-10-1607-end-of-servicing

We can only recommend if you are using ver. 1607 to upgrade to another version of Windows 10, or to Windows 11.

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Hi @CobaltNinja,

We suspect this may be a case by case issue. If you notice this and can provide specific examples of the subtitles and VO not matching, that would be very helpful for us to resolve them :slight_smile: Thanks!

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@all, just to provide an update on this (sorry it took so long!)

This has been reviewed internally, and due to Windows 10 ver. 1607 being end-of-life since 2019, this is a specific version of Windows 10 that we are regrettably unable to support.

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Hi @Zassaliss,

Unfortunately we’re restricted and can only refund purchases in full, so we would only be able to refund the complete bundles (if they were purchased within the last 30 days)

Please let me know if this is something you’d wish to do.