FatsharkLev

FatsharkLev


17 Mar

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Thanks for confirming and glad to hear that :slight_smile: Bitdefender appears to have been the culprit for all players affected so far.


16 Mar

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@Dav
Another player was able to resolve a similar issue by changing an Anti-Virus setting.

Curious, which Anti-Virus software do you use? Could this be of help to you also?

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Oh, how strange! Thank you for sharing what resolved this issue for you - hopefully it can help do the same for others :slight_smile:

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@Narh, thank you for the update. We’ve received other identical recent reports so our Engine Developers are currently investigating. What region are you playing from and which ISP do you use?

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@Dav, hm okay! It seems we’ve received a few other identical reports in the past 24 hours. Our Engine Developers are currently investigating - just curious, what region are you playing from and which ISP do you use?


15 Mar

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Hi @Dav,

You’re encountering a Deadlock crash here. Have you made any recent changes or updates to your PC?

I appreciate that you’ve tried verifying files and reinstalling (which are our usual suggestions in this scenario) but can you please try performing a clean reinstallation:

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Hi @Narh,

It seems you’re running into a Deadlock crash here.

Shot in the dark, but can you please try disabling any mods and see if the issue persists?

If so, then it may be worth performing a clean re-installation:

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13 Mar

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Hi @racctor,

It’s a shot in the dark, but solutions in this article may help to improve things:

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Hi @brubbo,

We can certainly sort this for you.

Can you please submit an Account Reset support ticket to us, here:
https://support.fatshark.se/hc/en-us/requests/new

Thanks!


09 Mar

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That’s interesting, thanks CC! I’ve let the development team know and they’re going to investigate and check the issue and test with various monitors.

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As above, it’s intended to only apply to teammates.

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Can confirm that the damage is scaled based on the distance to the explosion.

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It looks like colour banding. We’ll take a look!

It may look better or worse depending on your monitor. You could try adjusting your monitor’s brightness and contrast settings to see if there’s any difference/improvement.

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Np, glad to hear that! Give me a shout if you run into any issues again.


08 Mar

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There is! You should be able to disable ‘Voice Chat’ within the ‘Audio’ section of the Settings menu.

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I can’t give an exact ETA, but FSR 2.2 is in the pipeline! It should be in one of our upcoming updates.

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@AndrewDan,
It looks like the cause of this crash is related to Voice Chat - can you please try disabling this and see if the crashes resolve?

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Hi @AndrewDan,

Sorry to hear that. You’re running into a Deadlock type crash which are unfortunately a little tricky to determine the root cause of.

Firstly, I recommend to try running through our general crash solutions (e.g. Verifying file integrity), here:

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Hi @JanZamoysky,

Could you please provide your console log from the session that this occurred?

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Hi @MarxistDictator,

We’ll look out for this. If you run into this issue again, could you please provide a video if possible, and your console log from the session the issue happens.

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