FatsharkLev

Thank you! From your log I can see you’re running into a known crash - which is the current most commonly encountered crash by all players.

Please rest assured that we’re working to resolve this one as a top priority, and hopefully we’ll have a this remedied with a hotfix early this coming week.

I’ll merge this post to the pinned thread for this issue.

Sorry to hear this @nucleenix

Please can you provide us with a crash report or your console log(s) from a session the crash has occurred so we can take a look?

Hi @CSEYJAH,

Sorry to hear this. You’re running into a current known crash, which is being commonly experienced by many

Please be assured we’re on the case!

Will merge this with the pinned known crash post.

@Zoli, hm strange I’ve requested for one of our backend developers to take a look at this for you. I can’t guarantee this will be looked at immediately, but I’ll be back in touch when I have an update!

@Zoli, unfortunately it’s not hidden, I’m unsure what may have happened here.

Apologies!

Thank you! I’ve shared this with the development team and we’ll investigate.

Hi @GiantFriendCrab,

Things are a little unstable at the moment with our Backend Service Provider, so there’s a good chance this could be related.

Sorry about this @Dark_Overlord, this is very likely due to current technical issues with our Backend Service Provider.

Will merge this post to the pinned thread.

The mods were unsactioned after the patch, as we weren’t sure what mods, if any, would break and need to be unsanctioned - but that’s a good shout and we’ll get a note about this added now!

UPDATE

Hi @Ybbob,

The following mods have had to be temporarily unsanctioned for these reasons:

• UI Tweaks - Crashing
• Numeric UI - Crashing
• Loadout Manager - Allowed players to gain an unfair advantage in Versus via an exploit

Apologies for the inconvenience.

Sorry to hear this!

Please potential solutions to this error, here:

Hi @CobaltNinja,

Sorry to hear this.

Our backend service provider experienced some disruption last night which resulted in temporary backend connectivity issues. I believe things should have stabilised again now.

Please let me know if the issue persists, and apologies for the inconvenience.

We are aware of a commonly encountered crash “Access violation (0xc0000005)” introduced with the Anniversary update.

Please rest assured that we’re on the case!

All existing and new reports of this crash will be merged here to keep things organised.

Thank you for your patience.

Glad to hear that!

We’re investigating this crash. Apologies for the inconvenience in the meantime.

UPDATE

We are aware of an issue introduced with the 6th Anniversary update which has caused weapon illusions for Necromancer’s Soulste...

Apologies @Wissu, this issue currently affects all owners of the Necromancer Cosmetic Upgrade DLC, with specifically the Soulstealer Staff illusions being locked/missing as you describe. Please rest assured we’re on the case and this should be resolved soon hopefully!

Glad to hear that did the trick! No problem

It appears to be the same crash and error each time, regardless of changes so far. Please let me know how a clean reinstall works out!