FatsharkLev

FatsharkLev



30 Nov

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Glad to hear that :slight_smile: minus the file corruption part!

If verifying your files doesn’t work, and you have what we call persistent data corruption, you can find other solutions to this here:

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I’ve added this crash to our database - we’ll investigate, thank you!

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Ah not good! I’ve passed this on internally. Looking into it!

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This should be resolved now! If anyone runs into this again please let us know.

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@Smite, thanks for that! The logs indicate something may be conflicting with Easy Anti-Cheat, and based on the error code this is usually Anti-Virus/Firewall related. Please ensure you have appropriate exceptions in place for both Vermintide 2 and Easy Anti-Cheat. If the issue persists, can you try disabling your Anti-Virus and see if this works?

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We’re looking into this - thank you for the report!

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Hi @FrostSpectre3888, private lobbies are coming, but aren’t here just yet.

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Thanks @Lord_Ratis, could you please provide a recent crash report?

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Hi @HagbardCeline,

Please check out a solution for this here:

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We are looking into an issue where some players have not received the Pre-Order Bonus, Imperial Edition or Beta items.

To clear up any confusion, these are the items from the Pre-Order Bonus:

image600×600 99.7 KB

Existing reports may be merged here, to help us keep track of the issues being reported.

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Ah I see, keep me posted!

That’s good to know, thanks. I was checking as lobbies can sometimes become corrupted, which would prevent either of you from being able to join again - but this rules that theory out.

I also wondered about possible routing incompatibility between you and your friend, but usually this would prevent either of you from joining in the first place - so I think another theory potentially ruled out. Though, if no other solutions work, then I would still recommend reaching out to your ISP and explaining the situation to them, in case they are able to identify any issues.

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Hi @MaxSidetracks,

We have a fix internally for cosmetics not saving correctly for Offline players. This will be coming in our next console patch which I believe is currrently aimed during December.

Apologies for any inconvenience in the mean time!

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Hi @Smite,

Sorry to hear that! You say that the game is crashing upon pressing play?

If possible, can you please provide either a crash report or your console log and launcher log so we can take a look?

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Hi @Aether90,

Are you able to right-click Command Prompt and select ‘Run as Administrator’. Does this work?

If you’re finding that Command Prompt is still automatically closing, then there’s likely an underlying Windows issue. I can’t advise on this, but there are many solutions to this online provided by Microsoft Support if you search it up: https://answers.microsoft.com/en-us

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Hi @Terrimore,

Sorry for the delayed reply. I queried this internally with the development team and was waiting on responses :slight_smile:

Unfortunately, this is a rather strange occurrence! The error codes printed in the logs aren’t reflective of what’s happening and the game engine is outputting a generic error, or no error. This means that we aren’t able to determine the root of the problem.

It may be worth both you and your friend trying our general connectivity solutions, to see if there’s any improvement:

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Hi @Marnus,

Good question, and not to worry!

Your account progress (including beta rewards) is tied to your Steam ID. So, if you refund the game and pick it up again later, then as long as you redeem your new key on the same Steam account, you’ll be able to pick up where you left off :slight_smile:

It’s unlikely, but if for any reason you have an issue with the beta rewards, then please reach out to me and I’ll ensure that you get them!


29 Nov

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We’ll investigate - thank you for the report!

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Hi @Ghoward270,

I can appreciate the frustration if a disconnection happens mid-mission! :frowning: We’re looking into connectivity issues and working to improve stability!

If this is a consistent issue for you, then I recommend trying potential solutions in this article, as you may see an improvement:

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This one is on our radar - we’re on it!