FatsharkLev

Nice one, thank you!

Hi @Adanar, are you able to provide a console log and launcher log for us to take a look at also?

Thanks for the added information. I’ve raised this in our database and we’ll investigate.

We are aware of and investigating the nonexisting_channel and Error Code: 2001 (same error) being reported.

Please help us out by including the information listed below in your report:

Issue Description:

Crash Report (If Applicable):
[Please see instructions on how to provide a crash report in the pinned Topic]

Steps to Reproduce:
[Please add the steps that can help our QA department in reproducing the issue. For example:]

1. Play Chasm Logistratum as Ogryn (Skullbreaker)
2. Attempt to pick up the second Grimoire
3. Observe Backend Error

Platform:
[Steam/Microsoft Store]

Player ID:
[Steam ID/Steam Profile URL/GamerTag]

Approx. Time of Issue & Timezone:
[MM/DD/YYYY, 00:00AM/PM] [TIMEZONE]

Upload Console Log:

1. Press the Windows key + R
...

Thank you! We’ll investigate.

It looks like you’re running into a Deadlock crash. It’s difficult to determine the cause from the logs alone unfortunately. I suspect it’s a localised issue and that something isn’t playing nicely.

Does the issue persist after a PC restart?

Hi @OnTour,

Can you please provide your console log from a session that the Error Code: 2001 occurred so we can take a look?

Thanks!

We’re looking into this - apologies for any inconvenience.

It’s hard to say off the bat, but there may be some correlation between them.

We’re working to resolve crashes experienced on console. More crash fixes will be coming in our next console updates.

If you’re also experiencing some connectivity errors, e.g. broken connection, then it’s worth trying some of our solutions here:

We’re looking into this - thank you for the report!

Good news! One of our backend wizards has been able to take a look and resolve this for all affected accounts.

Though, if anyone does still have any trouble, please let us know!

This is rather strange! I asked for a Backend Developer to check your account and they also confirmed that you have all of the expected weapon blueprints.

The only thing I can suggest, perhaps to rule out this being an odd UI bug, is to try switching to the legacy UI and seeing if you are then able to see and craft the recipes.

1. Press the ESC key
2. Select ‘Options’
3. On the ‘Gameplay’ tab, scroll down to ‘Interface’
4. Set ‘Old Menu Layout (Deprecated)’ to ON

Nice one, thank you!

Hi @Sevithr, could you please provide a console log from a session that you’ve experienced this? Thanks!

The only other thing I can suggest is to try a Selective Startup, which can help identify whether a background application is the cause:

1. Press the Windows key
2. Type ‘msconfig’ and select ‘System Configuration’
3. On the ‘General’ tab, select ‘Selective Startup’
4. Deselect ‘Load startup Items’
5. Reboot your PC

If the issue no longer occurs after having performed the Selective Startup, try re-introducing your programs one-by-one to determine which is the culprit.

Thanks all! We’ll investigate.

Thank you!

Thank you! We’ll take a look.

Thank you for sharing!