HighSaint

HighSaint



02 Nov

Comment

Thank you for your reply Derfius!

Please let us know if you’re now able to share/upload images/videos.
When it comes to videos, you may upload them to Youtube and share the link with us if you wish.

We’ll be waiting for your reply!


20 Oct

Comment

My sincerest and deepest condolences to you @sestus2009 .
Many people have come to pay their respects and that’s quite a blessing!

May God bless her and watch over you :pray:


17 Oct

Comment

Thank you for your reply kevinoregon12!

If the issue still persists to this day, can you please share your log file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.


03 Oct

Comment

Greetings hhint2808!
Thank you for reaching out to us.

In order to share your video with us, could you upload it in a platform (such as youtube) and share the link with us please?
If you wish, you can send it to us through a Private Message if you prefer.

We’ll be waiting for your reply!

Comment

Greetings powerty!
Thank you for reaching out to us and welcome back to our forums!

Upon testing this we could not replicate the issue at first. If this is still happening, could you record a video showing us the issue please?

If you wish, you may send the video to us through a private message if you prefer.

We’ll be waiting for your reply!

Comment

Thank you for your reply Fixi and for your availability tiagoturilli!

In that case, if possible, could you record a video of this issue happening on your account if you can successfully replicate it please?

If you wish, you may send your video to us through a private message instead.

We’ll be waiting for your reply!

Comment

Greetings elquinmagus!
Thank you for reaching out to us and welcome to our forums!
Our apologies for the late reply.

Regarding the issue you’ve reported us, were you able to check your event logs at the time and take a screenshot of any information there regarding any event related to your 78 missing Thralls?
If so, could you share that information with us please?

We’ll be waiting for your reply!


18 Sep

Comment

Thank you for your reply dsbd12!

In that case, we suggest that you reach out to the Xbox support team, as they are more qualified to assist you with matters related to your Xbox console.

Continuation of a pleasant week!


20 Jul

Comment

Thank you for the additional insights Thianis!

If you managed to reproduce the issue with such precision, would it be possible for you to record a video and send us the link so that we may take a look please?

If you wish, you may send it in a private message to us for privacy reasons.


29 May

Comment

Thank you for your reply Wak4863!

In that case, if possible, could you send us a video recording of the issue by uploading it to a platform (like youtube for example) and share the link with us please?

Thank you in advance!


26 May

Comment

Thank you for your reply Shijiri!

Regarding infractors that you may find in our game, please open a ticket through our Zendesk platform so that our dedicated team may investigate the issue properly.

In regards to your initial issue, may we ask if you’ve set your console for hibernation, instead of turning it off, the day before you noticed this problem?


26 Sep

Comment

Greetings Girakul!
Thank you for reporting your situation regarding the disappearance of your horse.

Have you accessed the ‘‘Followers’’ tab in your character’s menu and pressed ‘‘Rescue’’ to retrieve your horse or has the horse appeared eventually afterwards?

Comment

You’re welcome Ithandir :slightly_smiling_face: Thank you for your information!

In that case, could you send us a video of the problem happening in your game, just so our team could have a better visibility of it please?

Thanks in advance!


20 Sep

Comment

Greetomgs Eldewy!
Thank you for reporting your situation regarding the witch doctor scroll.

These scrolls are no longer functional since our new update 3.0. Could you let us know in which vault you got it from, please?

Thank you in advance!


14 Sep

Comment

Greetings Ithandir!
Thank you for reporting your situation regarding the Sacrificial Stone.

In order for our team to properly assess the issue, could you please let us know if you are playing on an Official Server or Private Server please? In case you are playing on a Private Server, are you perhaps using mods?

Thank you in advance!


09 Sep

Comment

Greetings Atomicara!
Thank you for reporting your issue with the figurines.

Our team is already aware of the issue and its currently investigating it!
If you find any other bug please open a new thread so that we can assess it properly.

Continue conquering the lands!


07 Sep

Comment

Greetings innocentexile!
Thank you for reporting this issue regarding the missingpieces from the Sandstone set 2 bundle.

In order for our team to properly assess the issue, could you please provide us the following information:
1 - Which pieces are missing?
2 - Could you provide a screenshot with the problem?
3 - Are you playing in a Private Server with Mods?

Thank you in advance!


02 Sep

Comment

Greetings Rods!
Thank you for reporting this issue regarding the lag and low fps in our latest version of the game.

Our team is already investigating it as we speak!
Keep an eye on our forum for further details and announcements.

Thank you for reaching out to us Rods!


01 Sep

Comment

Again, you guys are very warm-welcoming, no doubt about that! :slight_smile: Thank you so much!

Are there more initiation rituals that we’re not aware of, aside from the abomination thread that we should know of? I’ve already ‘‘checked’’ that one, thank you Talyna :+1:


31 Aug

Comment

Thank you everyone for the warm welcoming! :slight_smile:

Have you never wrote ‘‘sleepless night gamer’’ in your curriculum ? :stuck_out_tongue: haha