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Yes! We do plan to reward our level 500 players and give them more to earn. We've got a couple different cool things in the works but can't share any information yet, but yes we absolutely plan to reward our most dedicated players.

It's very hard to comment on any specifics. As you mentioned, for every innocent post there are people who we do have proof have cheated. For anyone who was innocently banned because their account was hacked and got a shoulder shrug from EA support to me that is not acceptable until some further information is gathered and determined to be justified. We have been recently trying to improve our relationship with the EA support team, as well as giving them more tools to help support issues like this in a better way. It's something that we're certainly trying to get a better handle on, as we as a dev team obviously cannot handle every player individually ourselves. In the short term, as we continue to give our support team a better toolset and information on how to handle these issues, I recommend that everyone turn on 2FA on their accounts.

I can't provide you any update other than we want to do it, and we're working on it. Once I have more information about a release date, we certainly won't hold the information back because we know how important it is to our community.

Join me in sending tweets to @MonsterclipRSPN about this :)

First off, thank you for asking about this respectfully. We hear a lot of player frustration with audio bugs, and we are just as frustrated, if not more, that these types of issues still exist in our game. As I've said before, these audio bugs are very conditional, and hard to reproduce in a way that allows us to quickly fix them, but we are working diligently to improve our audio reliability.

You asked for updates, so I can also give you some updates as to what's happened in the last couple of seasons as you've mentioned. We don't believe there is one bug causing audio bugs, we feel there are several things that can make a sound not play as intended.

• We have greatly increased the overall number of sound channels we're using. We believe that at times, we were running out of channels which was causing some aliases to cut out as the limit was reached
• We have decreased the overall number of layers in many of the frequently occurring sounds in the game....

It's largely based on what the team is fired up to make next. A lot of ideas float around and usually one idea gains more momentum and excitement than the others and gets scheduled out. There are a lot of different aspects to think about when creating an heirloom, such as how it ties to the character and lore, it's visual design, the animation and easter eggs. Given how creative they can get, it's really what the team is excited to make next.

We kind of did this. When we realized the no-fill matchmaking had some issues we made some adjustments on the backend that would greatly reduce the number of issues related to the bug. We didn't feel like we needed to completely turn the feature off and could get a 'good enough' temporary fix without taking the feature away completely. We feel like the feature is in a better place now, but continue to make additional improvements to the quality and reliability of our matchmaking system.

We like to dodge questions that are rude or derogatory, and we gravitate towards healthier exchanges. Other than that, we're always happy to answer even the toughest of questions.

There are a couple issues you're speaking to here, but the short answer is yes. We are always looking for and fixing issues related to our matchmaking, and players being put onto a team that isn't full is definately something we care a lot about fixing. As we introduced Arenas and No-Fill Matchmaking we did see some issues arise and have solved many of those issues already, but will continue to make backend improvements as quickly as we can. Sometime you could end up with a missing teammate because that teammate crashed out of the game or lost internet connection. These issues can be difficult to solve because we have to identify why the user was put onto a team and then disappeared. We do track crash reports and look at them frequently, but other times it could not be the fault of the game itself. Overall, we want to do everything we can to make sure you have a full team and have even talked about potentially replacing those teammates that drop out very early (like at character se...

Thank you u/Dirty_Skirty!

I wouldn't ever say something is not possible, but it's certainly more challenging to add cross-progression to a game that's been out for 2 years. A lot of people have accounts on various platforms and trying to figure out the best way to pick or merge the account data is a challenge with many pros and cons. We're certainly looking into cross-progression and it's something that I think would be great for the game, but it's still a ways off most likely.

I'll ignore the part where you call me a liar, I actually take offense to it, but I'll reply anyway because that's what kind of guy I am. We do a lot of LTMs, so we're definitely not scared! We also see that LTMs are popular for a couple of days and have severe falloff to the point where people can't find matches, so doing 2 weeks LTMs is not necessarily the right format. We also refuse to crunch the team, so we'll probably be slower at making content than if we worked 15 hour days but that's just not something we're willing to do. We have nearly doubled our team size since launch to accommodate the content demands, so we're really trying to bring you quality content at a healthy pace.

I think we agree on a lot? We miscalculated some challenge numbers, but we both want the same thing. Players to get value out of the battle pass and feel good with the progression rate.

With providing new server regions, we have to be concerned with balancing population (filling matches in an acceptable time), competitiveness (or non-competitive ways to play), and latency. In May, we expanded server availability into the Middle East. This should be a better latency offering for SA, and we are measuring populations and queue times. We knew of and confirmed population disparities between our console and PC platforms, and our next course of action was expanding our platforms (eg. Steam) and adding crossplay (merging platform-populations). We'll be watching what benefits those additions have earned us to expand server availability into other global regions.

We're also learning a lot from our ALGS Super Regional and Online competitions.

We are well aware that we have some audio issues, so hear you loud and clear. We have several developers dedicated at this point to solving our audio bugs and we're doing everything we can to get those improvements into the game ASAP. It's been very helpful to get more detailed information on these issues, like video clips. The "fix your audio" comments are really more of a distraction to us solving the problem than useful, so please continue to provide more detailed information that will ultimately help us track all issues down.

I'll also quickly mention some of the work we're doing right now to improve audio throughout the game:

* Adding falling/flying sounds to legends. There are many times where enemies can be silent as they drop off a cliff and land right near you.
* Retuning thousands of footstep audio events.
* Moved footstep audio to permanently reside in memory instead of streaming in as needed, due to us finding that in some cases footsteps w...

Great question! I can't speak to everyone on the team but I can give you my own personal background of how I got into the industry and some advice for you.

I got my start in the industry just after highschool when I was making mods for popular games. Just like many of those in this reddit community I was a passionate gamer playing Medal of Honor: Allied Assault and making mods. At one point the MoH:AA team started a new studio called Infinity Ward and moved to California, where I'm based, and posted a job opening. I had a large portfolio of maps and game modes I had created for their previous game that impressed them enough to give this guy a shot, dispite no professional experience. Since then I've went on to create 3 AAA franchises!

So, my advice to you is to do what I did, and what many others do. You work on personal projects, or school projects, whatever you can. Hone your skills, post your work online, learn how to take in the feedback and improve your cra...

It will come out of Beta this season now that the backend issues are fixed and the feature has received large scale testing. We are talking internally about KBM support and the pros and cons of doing so.

We're always trying to iterate, learn, and improve. In this year's Halloween event we tried to provide some value bundles to our players to purchase many legendary skins at a discounted price. We saw a lot of people engaging with that discounted bundle but also heard feedback that some players wanted to purchase a skin a-la-carte. We had planned a similar structure for an upcoming event that we have since changed based on your feedback.

We're always trying to provide multiple avenues to content, some avenues being free, some paid, some craftable, and some bundled. That doesn't mean that all content will always be available by all means, but the goal is to provide all of our players with a stream of content. Of course, we need to sell some things, or this entire team doesn't get to keep working on a game we love, but it's important for us to make sure we feel our monetization strategies are fair and not predatory. You've seen examples of this with our collection events whe...

Brilliant idea mate! I can't confirm or deny that we have an Austrailian legend in the future.

As soon as we can share information on Nintendo Switch we surely will. There are a lot of people excited to bring the game to Switch and would love to tell you all about it, but we're not allowed to release any details just yet. I'll just mention that it's important that we have a quality product that performs well, feels smooth, and looks good.