Huginncord

Don’t worry about time conversion, we can handle that

That said, I believe that occurrence is too old to help investigate this issue. We’d need an occurrence that happened relatively recently, sometime no older than a week roughly, in order to gather the data needed. If you manage to reproduce it, please post here again to let me know so we can find that occurrence of the issue!

As for the OP, Missigno, the same questions apply to you. If this has happened recently, a time and date would be incredibly helpful!

Hey there,

We are actively investigating this and ask for reports to happen on this forum since it can help us find your account in the sea of players so we can investigate what happened! I’ve also had players who reported this in the past be unable to reproduce this after a recent patch, so I’ve been trying to find someone who is actively having this problem as those other two threads listed are far too old to help.

For clarity, has this issue occurred to your recently? If so do you remember what date? It can help us find the right data if we can know an approximate date and time. If you can let me know that information, I can start digging into what is going on!

Thanks a lot for your patience!

Hey there,

This issue is addressed here New Cassia Skin Bugged

Hey everyone!

Thanks so much for clarifying the specific Skin you are seeing problems with. We are tracking an issue that only affects the “Thunder Goddess Cassia” variant of this new skin.

Thank you all for your patience while we work this out!

Hey there CardiffGiant,

Can you confirm if that skin you purchased and unable to use in Ranked is the Thunder Goddess Cassia skin variant?

If it is a different one, can you please let me know the full name of the Skin that you are seeing locked in Ranked so I can investigate.

Thanks!

Hey there gekko513,

You might want to try our Mac Support forums instead of Bug Report. Support over there would be better equipped to look into an OS level crash and work with you to identify what is happening.

Thanks!

Hey there Murkynamic,

Both of those issues could have so many different things happening that I would need to see a replay of this happening. If you still have some Replays where you see this occur send them along following the Bug Attachment Guidelines. If you don’t have any, just keep an eye out and if you see it happen again, please pass the replay along.

There is not enough information here to help me investigate what you are seeing.

Thanks for the help!

Hey OrangeJuice!

My preliminary poking into this ability is not seeing Tassadar being revealed by dealing or taking damage which is consistent with how Unrevealable works.

If I had to guess, the ability is accidentally being cancelled due to missing protection for that. I’ll continue to investigate!

Thanks for the report!

Hey there Lulliduf,

I’ll need to actually see the replay so I can dig into why this might have happened. If you can, would you be able to email that replay along using the Bug Attachment Guidelines

Hey Kolcrabe,

Let’s try something first. In the upper right-hand corner of the profile page, make sure you have everything selected in the Game Types drop-down and that you are set to Lifetime.

Hey Mangoreaper!

Of those 63 games played, did you win 50? Season Rewards require the completion of the Seasonal Quest Line of winning 50 games.

Hey NovaBot,

We are aware of this issue and looking into it now, thank you for the report!

Hey there HTown,

You are correct that new behavior will have disconnected players have the AI move the Hero back to base.

In regards to the Deathwing issue, I’ll look into this, thanks for the report!

I think that can be very good feedback, however, since this forum is for Bug reports, and there are no bugs here, I’m going to close this thread.

However, I’d encourage you to take this feedback over to the General Discussion forum where we keep an eye out for feedback!

Thanks!
Huginncord

Hey MurkyOrFeed!

I’ll take a look into this now! Thanks

Just for clarity!

I will still be looking into this, never hurts to investigate haha.

That said, it could be a great help to send along a replay if possible just to make debugging any issues much easier. You can follow the steps in the pinned topic Bug Attachment Guidelines

This is correct!

Disconnected players replaced with AI will sit in the base unless otherwise pinged to follow. This is new as of the recent patch.

Hey Deathrevived,

As of the latest patch, the Call for Help nexus anomaly will cause turrets, forts, and keeps to attack you if you damage enemy Heroes under them, this also happens if you summons deal damage too!

Hey Megavolt!

Would you be able to post a link to a picture of what you are seeing?

Hey there!

I’ll take a look into this now, thanks!