Huginncord

Hey astral!

Thanks for the report, I’ll look into this!

Hey Nilo,

We have a change that should address this in the patch with Deathwing! If after trying again in that patch this problem persists please create a new thread on this forum!

Thanks for the help!

Hey Noobzilla,

We are aware of this issue and looking into fixing this as soon as we get a fix that works. I apologize for the inconvenience!

Hey MarshalStorm,

Can you try the steps located in this thread and see if it fixes your problem?

Hey there Memphis,

I am unable to reproduce this internally. I tried the two Heroes you called out but have no problem pinging the ability or seeing the tooltip.

Out of curiosity, do you use any non-standard hotkeys, such as for Mount or Smart Command? Could you also attach a picture of what you are seeing here to help me see what is happening on your side?

Hey Krimnorr,

This is technically not a bug. However, we are gathering some feedback about this and looking at a way to alleviate some of the negative experiences our Abathur players are experiencing right now. Stay tuned!

Hey Catherina,

Just to clarify is one the accounts in your party placed in rank mode while one isn’t?

If this is the case, we are aware of the issue and tracking this now!

Ok everyone!

We are currently looking to identify these broken games. It is important if you are stuck trying to reconnect to just hold tight and avoid trying to reconnect. After waiting about 30 minutes to an hour, try launching the game again and see if you are able to get in to the menu.

If after waiting 30 min to an hour and you are still unable to get back into your game, please post here so we can look into your game!

Thanks a lot everyone and sorry for the inconvenience!

Hey Vulgarr,

Can you try the steps listed here?

Hey stryker!

We are currently tracking this issue in this thread here

Hey everyone!

We are currently looking into you all who are stuck trying to connect to games that you cannot join in. I apologize for the inconvenience and let you know any updates as soon as I have them!

Hey PWNOTRON,

I’ll spend some time looking at this today! Thanks for the report!

Hey GeneralDain!

We are tracking that issue currently. I don’t currently have any other information regarding this to share at this time, but thanks for the report!

I think that all makes sense and is really great feedback. I recommend posting this on the General Discussion as this forum is strictly for reporting and tracking bugs. Since this is not a bug report, I’m going to lock this thread but encourage you to continue this conversation in a more appropriate forum!

Thanks a ton for the feedback!

Hey GriM,

The Season rewards for this year were the Portrait and the Gold only. There are no other missing rewards. As this is not a bug, this would be great feedback to discuss on the General Discussion forum!

If you press Command+Tab again, does the game open back up? Essentially, minimizing the game, and maximizing it should fix the problem for now.

Hey Korikiba,

Please refer to this post.

If this does not fix your problem, please let me know!

Hey Portable,

Can you try minimizing the build and re-maximizing it? You can do this with CMD+Tab. After you maximize the game, you should have full control again. If you do not let me know!

Thanks for the report!
Huginncord

Hey Zeal!

Correct, it is now usable in both forms!

We have made several changes since Blizzcon, and the Deathwing you all got to play on the show floor is no longer the same as what we have on the PTR right now.

Thanks!
Huginncord

Hey there Morgishmorgi,

Would you mind sending us the log files from

C:\Program Files (x86)\Heroes of the Storm\Support\BlizzardBrowser\logs

You can send this to me by following the steps on this thread. Any screenshots of what you are seeing could be a big help for our engineers too!

Did you try the recommendation from Serby above regarding your firewall?