Hugo

Hello @Gwfran, could you let us know if this only happens in official servers and whether your console is on a wired or wireless connection?

Additionally, please provide a few official server numbers to which you have connectivity issues as an example.

Hello @Flying, there’s currently no in-game measure available to prevent this from happening or protecting the player who teleports, however, we’ve relayed your concern to the developers for further consideration.

Unfortunately, we’re unable to provide any refunds of materials or equipment lost, as there is no MMO-like admin support for the game in official servers.

We appreciate the additional information provided and will relay it to the developers.

Hi @saad, we’re reached out to you privately regarding this matter.

We’ll proceed to lock the thread as this was not due to an issue but rather due to our team’s intervention.

Hello @iPatrickBR, we’ll reach out to you privately to request some additional network data and that you run some tests on your end.

Hello @LKILLER, welcome to the forums.

Unfortunately, we’re unable to provide any refunds of materials or equipment lost, as there is no MMO-like admin support for the game in official servers.

Could you please provide a screenshot of your Event Log with the message you received and the location where you were at when the issue occurred?

We’ll reach out to you privately to request some additional data regarding your network and connection.

Hello @Queenz, as this is happening on a private server we’d recommend reaching out to G-Portal first, either through their forums or by submitting a ticket, so that they can determine if there’s any hardware or network issue on their end since we don’t have access to private servers ourselves.

Support Forums:
https://www.g-portal.com/forum/board/95-conan-exiles/

Support Ticket:
...

Although it’s unlikely that the issue might stem from the disk itself, it could be related to the console’s optical drive as it’s failing to read the disk at times, which in return may lead to all sorts of issues similar to the ones you’re experiencing.

As mentioned before, it’s also possible that there’s an issue with the console’s hard drive, would you be able to try and run the game from an external drive just to dismiss this possibility?

Alternatively, could you try to download the game from the store to your console through your friend’s account?

Hello @StevieWonder, to add to TrioXT’s reply, you should always place your structures over foundations to ensure that they share the decay time with all the building pieces linked to those foundations.

Did you happen to verify the decay timer for that map room with a repair hammer before logging out?

Hi @Cammy, welcome to the forums, we’ll reach out to you privately to ask for additinal details and further assist you with this matter.

Hello @chosentella, is this happening on all official servers?

Could you specify the server numbers for the servers you’ve tried that have this issue?

Does it not occur on private servers?

Hi @EzioPaladoris, we’ll be sure to poke the team regarding this specific issue.

The ones shared are enough, we appreciate the use of the in-game map to point out the exact locations.

Hi @UnbreakableMare, thank you for sharing the location for the undermesh purge spawn, we’ll forward this to the developers.

Hello @Shaggy21, thank you for your report, could you please let us know the exact time of when this happened (including timezone)?

Hello @FonzaKong0, welcome to the forums!

It’s odd that there was no message in the Event Log and that the thrall also disappeared from the follower list, we’ll be sure to register the situation for our developers to look into, thank you for reaching out to us.

Hi @ClickClackMeow, depending on the size of claim spam (vertical doesn’t factor as much as horizontal) our team may be able to intervene if deemed excessive, which is determined on a case-by-case basis that not only contemplates land coverage, but also the amount of NPC spawns and resources blocked.

Ideally, if you could provide us with a few screenshots in your report, we would be able to give you a more precise answer. To do so, please follow the steps detailed below:

Hi @Smm1990, could you please provide additional information regarding specific areas were this issue has occured more frequently?

We’ve notified G-Portal regarding these occurrences once more, apologies for the inconvenience.