Hugo

Hugo



05 Aug

Comment
    Hugo on Forums - Thread - Direct

For now, starting a new clan would be the best solution since there’s no system in place to assign a new leader in the eventuality the previous one becomes inactive or leaves.

We’ll be sure to take note of your feedback and register this situation as well.

Comment
    Hugo on Forums - Thread - Direct

Hello @Chansmier, apologies for the delay in our response, we’ve looked into the server and there seems to be no apparent issue, it displays an active population throughout all days for the past week.

What kind of error message are you getting when trying to log in?

Did you have any issues with this specific server before?


04 Aug

Comment
    Hugo on Forums - Thread - Direct

Apologies for the delay in our response, we’ve reached back to you requesting further details.

Comment
    Hugo on Forums - Thread - Direct

The issues with server 3216 are actively being looked into by G-Portal and our team, apologies for the inconvenience.

Comment
    Hugo on Forums - Thread - Direct

Hi @Oogelyboogely, as sestus2009 as mentioned we need additional details in regards to what exactly happened to the clan leader and the exact steps taken for the issue to occur.


31 Jul

Comment
    Hugo on Forums - Thread - Direct

Hello @fenix_svk, thank you for sharing this!

Comment
    Hugo on Forums - Thread - Direct

Hi @Skua, we’re aware of the issue and it’s still being looked into.

Comment
    Hugo on Forums - Thread - Direct

Hello @bbtech, we really appreciate the video, this matter has been relayed to the team.

Comment
    Hugo on Forums - Thread - Direct

Hi @Jonicksy, please follow this guide on how to gather the logs for your game sessions after running the game, getting the connectivity issue, then exiting. Feel free to then share the logs privately with us through DM.

Additionally, hav...

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    Hugo on Forums - Thread - Direct

Hey @TheLOLxd2, although the issue has been known there haven’t been any suitable repro cases just yet, as there is no obvious cause for the issue other than it happening at random times.

We appreciate the topic and will be taking note of any relevant information gathered from it, as it will hopefully help us reproduce the issue internally in order to address it.

Comment
    Hugo on Forums - Thread - Direct

Thank you, we’ll forward this information to the developers.

Comment
    Hugo on Forums - Thread - Direct

Hi @Palm522, thank you for sharing your concern, we’ll relay your feedback to the team for further consideration.

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    Hugo on Forums - Thread - Direct

@akindabigdeal If possible, we’d really appreciate it if you could send us your log files through DM as requested in the post above.

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    Hugo on Forums - Thread - Direct

Hello @Yrving, are there any relevant messages in the Event Log?

Comment
    Hugo on Forums - Thread - Direct

Hi @bigguy80, was the bedroll you picked up placed in the location of the marker that has persisted?

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Comment
    Hugo on Forums - Thread - Direct

Hello @ornatekitty, welcome to the forums.

We do recommend that a wired connection is used to ensure maximum stability, as Conan Exiles can behave erratically on less stable connections. Some users that have experienced this also reported succeeding in joining the session by continuously trying to connect.

This is an issue that we’re also looking into and will hopefully address in a future patch.

Comment
    Hugo on Forums - Thread - Direct

FLS is not present on the current console builds, so this issue can’t be related to it.

Comment
    Hugo on Forums - Thread - Direct

Could you please ensure that the necessary ports are being forwarded through your router for both consoles?

Comment
    Hugo on Forums - Thread - Direct

Thank you for clarifying, we’ll be sure to register the issue.

Comment
    Hugo on Forums - Thread - Direct

In the same way as there has been a rework to the AI and Follower systems not too long ago, it’s very likely that there’ll be an effort to tackle the currently known purge issues, although we’re unable to provide any estimates for that.