Hugo

Hugo



30 Sep

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    Hugo on Forums - Thread - Direct

@Bonney Thank you for clarifying on the settings.

@IgottwormmS We have both internal and external QA, certain older issues (such as those related to purges) have lingered for a bit longer as they require a large rework of certain features and intertwined systems, which are definitely on the table.
As an example, followers and their AI have undergone an extensive rework (as in, being mostly redone) in the past, addressing many issues and concerns while adding additional features and some requested changes.

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    Hugo on Forums - Thread - Direct

Hi @nickgotclapped, were there any relevant messages in the Event Log?

Did you verify the decay timer at any given time?

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    Hugo on Forums - Thread - Direct

Hi @Quoose, thank you for reaching out, would it be possible for your friend to verify his Event Log for any relevant messages?

Any screenshots of the structure (ideally before and after the loss), as well of any Event Log entries would be great.

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    Hugo on Forums - Thread - Direct

Hi @DisabledMonkT17, there are ongoing efforts to optimize the game specifically for the consoles, both from the client and the server side. We apologize for the current situation and understand it can be frustrating to deal with, but we do hope that you consider giving the game another shot by the time the expansion comes out!

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    Hugo on Forums - Thread - Direct

@Ivor_Bigjuan It’s a necessary step to take prior to registering the issue.

Please do not attempt to derail posts in this section.

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    Hugo on Forums - Thread - Direct

Hi @Shahbaash, could you please specify the type of container you interacted with, the amount of items already in your inventory before using the take all function and whether you saw a bag drop to the floor and disappear or clip through?
Also, did you verify at a later time if there were any decay enteries in your Event Log?

Unfortunately, we’re unable to assist with the recovery of lost items, followers or resources.

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    Hugo on Forums - Thread - Direct

Thank you for the screenshots, we’ll relay this issue to the developers.


29 Sep

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    Hugo on Forums - Thread - Direct

Greetings, Exiles!

We’re bringing you hotfix 2.0.4, addressing a few issues with NPC pathing, improving out anti-undermesh measures (currently being tested on the Testlive servers), and also providing a much-requested fix regarding clans being unable to interact with altars and braziers!

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Also, if you haven’t already, be sure to check out the ...

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25 Sep

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    Hugo on Forums - Thread - Direct

@AvatarKylo, to report players you must reach out to us privately, as indicated in our guidelines:

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    Hugo on Forums - Thread - Direct

Hi @montana1, thank you for bringing this to our attention, we’ll forward the issue to the devs.

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    Hugo on Forums - Thread - Direct

Hi @NinjaKittyJen, thank you for reaching out, we’ll verify this situation together with G-Portal.

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    Hugo on Forums - Thread - Direct

The underlying issue with the rates seems related to the settings not being correctly pulled from the master server, we’re currently looking into it, apologies for the inconvenience.

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    Hugo on Forums - Thread - Direct

Hi @chesirefae, welcome to the forums, does the issue persist after resetting the console cache or performing a full reinstall?

You may reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnecting it from the power outlet for a couple of minutes, then try loading into your SP session.

If it does persist, would it be possible to provide short video recordings of the issues mentioned?


23 Sep

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    Hugo on Forums - Thread - Direct

Greetings Exiles!

The Hotfix 2.0.3 is here with additional fixes, further improving client stability and addressing some graphical and balancing issues as well. We’ve also tweaked the Surges a bit, as well as the healing potions, as their animation shouldn’t be interrupted by bleeding damage as some of you have reported.

Oh, and our masons have also patched up a hole in the map, all exiles found within are available to be claimed at the nearest lost and found vendor.

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We really appreciate all ...

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22 Sep

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    Hugo on Forums - Thread - Direct

Hi @DrejDrej, thank you for your report, we’ve forwarded this information to our team.


21 Sep

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    Hugo on Forums - Thread - Direct

Hi @Hellscythe, is this happening on an official server or in a singleplayer/coop session?

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    Hugo on Forums - Thread - Direct

Hi @Samm, the upcoming patch for the XBOX should address the most prominent performance concerns, and we’re working on making it become available as soon as possible.
Apologies for the situation.

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    Hugo on Forums - Thread - Direct

Hello, could you please specify the servers on which the rates seem to have changed?

The issue with getting stuck on followers is being looked into.