Hugo

Hugo



16 Oct

Comment
    Hugo on Forums - Thread - Direct

Hi @Gloatingtomb6, could you please elaborate on what do you mean by activating the ground next to a piece?


15 Oct

Comment
    Hugo on Forums - Thread - Direct

This should be the case, we’ve detected some issues accessing their connection manager servers, that is causing WebAPI errors which can be verified by the following line in the game log:

LogFuncomLiveServices:Error: Login failed: Failed to connect to Steam WebAPI GetUserInfo: Timeout.

In short, despite their services showing as online it usually takes a while for everything to get up and running after a downtime period.

The login should now be working according to our latest verifications.

Comment
    Hugo on Forums - Thread - Direct

This is due to Steam being currently down, as we use their authentication services.

When these downtimes happen they usually last for a short duration, so the service should be coming up soon.


13 Oct

Post
    Hugo on Forums - Thread - Direct

Greetings Exiles!

Today’s hotfix addresses some crashes, an exploit related to the Maelstrom, introduces some tweaks to the storm and its creatures’ behaviors, and fixes minor graphical issues, specifically certain forest moss and glowing assets, as well as light levels on certain areas of the Isle of Siptah.

image1920×1080 652 KB

Thank you for all your ongoing support!


Please remember that updates can mess with your installed mods. We suggest taking a backup of your current database before updating to any new patch if you have mods installed.


image...

Read more

12 Oct

Comment
    Hugo on Forums - Thread - Direct

Hi @HovaSparx, the Free Nudity DLC is only available for the digital editions that are indicated in the store page and if you’re in a region that allows for it.

For physical copies, whether the full nudity option is available or not depends on the region of the purchased disk.

Comment
    Hugo on Forums - Thread - Direct

Hi @noblevenom, the server should now be running without issues, please let us know if you come across any further problems.

Comment
    Hugo on Forums - Thread - Direct

Hi @Asta-of-the-ice, we’re aware of several performance issues affecting the XBOX version in particular, and a new patch is currently being tested and should be released soon.

We apologize for this frustrating situation.

Comment
    Hugo on Forums - Thread - Direct

Hi @Wielywillie, by blurred out do you mean that the texture has low detail, or that its censored and covered in wraps?

Nudity may be disabled for certain servers, in which you won’t be able to benefit from having it enabled on your client.

Comment
    Hugo on Forums - Thread - Direct

We’ll be sure to forward this feedback internally, seeing at its a suggestion it might also be best to post it in the Suggestions board to gather further feedback from other in the community.

Comment
    Hugo on Forums - Thread - Direct

Hello @PriestessAthena, we’ve tweaked your post a bit to remove the unnecessary and false assumptions regarding our stance on the server issues. Please keep your reports civil and to the point.

According to the server statistics, it has an active population throughout most of the day and there’s no visible issue as far as its performance is concerned.

In order to determine whether there are any issues on your end, we’ll need you to provide exact time stamps of the times where you have issues connecting, including the timezone for these as well.

We may also reach out to you privately to gather further data regarding your connection and ISP to provide G-Portal with so that they can verify if there’s an issue on that end.

Comment
    Hugo on Forums - Thread - Direct

Hi @aRadish, could you share a screenshot for the location where this happened?

Have you tried moving away from the area and returning to it?

Unfortunately, we’re unable to provide any in-game assistance or refund any items lost.


07 Oct

Comment
    Hugo on Forums - Thread - Direct

Hi @ROLO, would it be possible for your friend to record a short video of the issue and share it with us, as it might be tricky to reproduce?

Does it also happen when splitting items in other containers or within his own inventory?

Comment
    Hugo on Forums - Thread - Direct

Hi @Wuabkid, could you please provide a screenshot of the area where this is happening while also having the placement brush active?

Does the issue persist upon restarting your session?

Comment
    Hugo on Forums - Thread - Direct

Hi @PvPedMyPants, welcome to the forums, unfortunately, we’re unable to provide any refunds of materials or equipment lost, as there is no MMO-like admin support for the game in official servers.

We’re also working on another patch that will improve stability for consoles specifically, which should prevent this type of situation to occur.


06 Oct

Comment
    Hugo on Forums - Thread - Direct

Hi @BigApeMan, we’ll reach out to you privately regarding this matter.


30 Sep

Comment
    Hugo on Forums - Thread - Direct

Hello @Widow_Nothing, the follower cap is not currently enabled for Official Servers, so this has to be related to some other issue.

Would it be possible to share a screenshot of the log message and another of the location they were placed?

In any case, we’ll register the occurrence for our team to look into, apologies for the loss.

Comment
    Hugo on Forums - Thread - Direct

Hi @Darkzombie, unfortunately, this issue is not considered a high priority issue which is why it wasn’t tackled just yet, it will be addressed as soon as possible.

Comment
    Hugo on Forums - Thread - Direct

Hi @Darkzombie, we’ll be sure to poke the developers regarding this issue, could you just clarify whether you’re on the singleplayer client or playing online?

Comment
    Hugo on Forums - Thread - Direct

Hi @Lord_Kenway7, this is something that is currently working as expected but that we’re also planning to address in a future patch, since it can effectively impair efforts of cleaning up the server from abandoned structures.

Comment
    Hugo on Forums - Thread - Direct

Hi @Badoutlaw1, according to the server stats there seems to be no unusual network activity nor crashes, and the online player count has been stable over the last week.

Which other servers did you try where you haven’t experienced any lag issues?