Hugo

Thank you for providing the requested information, we’ll relay this data to our team.

Thank you for clarifying, we’ll send note to the team.

Hello @g00dfit3m8, could you please specify which servers you’re having trouble with?

Does the issue not occurr in low population servers?

Your current region and copy determine whether you may or may not access such content. As you say you’ve purchased the game from the US MS store you should have a censored version, so we’re unable to further assist with this matter as it’s outside of our control.

Hi @Fixi, as it has been mentioned this is an older issue that is still present in the test live version, thank you for bringing it up in any case!

Hello @Maximalpigment, welcome to the forums!

We’re tracking feedback regarding this particular issue, as it seems that the purge meter may decay too fast in some instances.

It has been previously registered for the developers to consider and we’ll be sure to add your input.

Hi @Perro, thank you for bringing this up, we’ll reach out to G-Portal to determine the issue.

Hi @Berserker, we appreciate your feedback but please keep in mind that this section should be used to submit new issues, as repeatedly reporting older ones will not expedite their resolution.

Hello @Marshal_Ezra, welcome to the forums!

As Narelle suggested, please check your event log for any relevant messages that may hint at what could’ve happened to the trebuchet.

Additionally, have you built them on foundations connected to your base and have checked their decay time with a repair hammer?

Hi @fenrirsul, as rolee9309 has suggested, does the issue persist if you play for a few minutes?

Do you have multiple speakers/headsets connected simultaneously to your machine or any software that might interfere with audio playback?

Could you try going into the windows sound settings then selecting sound control panel and temporarily disabling all playback devices except the one you’re currently using, then launching the game?

Hi @ArchV, thank you for your thorough report and sharing your findings, we’ll be sure to relay this information to the developers.

Just to clarify on one thing, even though the animation slowly loops as the issue occurs, is there any movement at all? Can you also confirm this occurs when playing with a keyboard and mouse?

Hi @liaorui, it’s not forgotten, it just wasn’t tackled yet as it’s not a high priority issue.

We’ll reach out to you privately in order to request further information to help sort out this situation.

It’s definitively one of the ongoing concerns, together with addressing crashes.

Hi @iLeroxOfDawnZz, thank you for getting in touch, we’ll reach out to you privately to request additional information to assist us in looking into this matter.

@Spar What is your current region? If your current region does not allow for this content you will not be able to access it.

@SumoSumoSnack and @CatnipTheGrey, all users who had purchased it during the Game Preview window should’ve received a code for the DLC, so please double-check if you might’ve missed it or forgot to claim it since it won’t be possible to access this DLC without it.

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Hi @Scumdog1980, were you engaged in combat against archers during that session and/or wielded a bow?

Hi, thank you for pointing this out, we’ll send note to the team.

We’ll reach out to the developers to determine if this is intentional or not, thank you for pointing it out!

Hi @Fixi, we’re already aware of this issue as it has been reported outside of the test live environment.