Hugo

Hello Pobre, we apologize for this situation but, unfortunately, we’re unable to provide any refunds of materials or equipment lost, as there is no MMO-like admin support for the game in official servers.

Hello @agonzabiles, we’re looking into the server situation together with G-Portal, please let us know if you experience any issues with other servers as well as the days and time of the day (incl. timezone) when the connectivity issues are most noticeable.

Also, please ensure your console is on a wired connection.

Thank you for sharing this information with us @ExiledSurvivor!

Hello, welcome to the forums!

We’ll need you to share any servers that are giving you this issue, as well as the day and time of day (incl. your timezone) when its happening.

If possible, be sure to have your console on a wired connection.

Hi @Abigork, welcome to the forums!

We’ve registered the reported issue for our team to look into, thank you for reporting it.

Hello @speedice, as this has been a frequent occurrence would it be possible to provide a short video recording of the issue?

Also, is it happening in single-player or online?

Hello @SLiM_BEATZz96, apologies for the delay in our response.

Is your friend still experiencing connectivity issues?

If so, we’ll need him to reach out to us privately so that we can request additional information regarding his ISP and connection in order to look into the matter.

Hello @Asacrin, if you suspect you’ve been banned or if you want to appeal a ban, you need to reach out to us privately as indicated in the post below, as WhatMightHaveBeen pointed out:

Hello @Canopy, thank you for reaching out!

As sestus2009 has suggested, we’ll need more information in order to determine what could be happening in this server.

Regarding the disappearing building, we’ll need the owner to check the Event Log for any relevant messages.

Regarding possible exploits or suspected hacking, you’ll have to reach out to us privately with irrefutable evidence, as indicated in our guidelines:

Hello @TheeHappyDalek, thank you for reaching out, we’ve looked into server 3514 and couldn’t determine any issue as it’s stats show ongoing player activity, are you still having issues with it?

Do you also have issues with other official servers?

Hello @Trinkle77, player land claims block the spawning of NPCs, so we’d advise that you verify if there are any player structure either nearby or directly above the areas where said creatures are missing and reaching out to the players to move them.

Regarding the server issues, we’re looking into them together with G-Portal.

Hi @Jason_Max_Jr, could you please share a screenshot of the place where the horse got stuck?

Are you able to reproduce this behavior?

Hello @retortinho, welcome to the forums!

The Japan servers are currently only available through the Conan Outcasts client, which will be addressed in the next patch.

Hello @jistsomeguy, could you share a few screenshots showcasing this issue?

In short, when you reload your single-player save after crashing, all your building pieces are cloned where they stand?

Hi @2xBubbleChild, thank you for reaching out through the forums, could you please clarify on what you mean by ‘any item’, is it one piece of each armor type mentioned?

If possible, please list the exact item names that you equip and the order in which you do so as that could assist our team in successfully reproducing the issue.

You may also try to rebuild the PS4 database or a ful...

Hello @Abigork, it’s possible that the chest had been previously looted and not enough time has passed for it to respawn, or there was some sort of desync that got fixed upon server restart.

Please don’t hesitate to let us know if you come across any similar issues in a consistent manner.

Hello @Babyfacekane, apologies for the delay in our response.

This server has undergone maintenance today and this problem should be addressed, could you please let us know if your experience has improved?

Hello @prokill234, when you place down any buildings, you create a claim area around them that prevents any NPCs to spawn, which is intended.

This same area extends vertically in a way that it’ll block any spawns above or below it, so be mindful of where you place your buildings.

Regarding the Archivist, he might be missing due to a rendering issue, can you try leaving and returning to the area or relogging? Be aware that it make take a few attemps.

Hello @Hollins2003, welcome to the forums!

Please let us know if the above suggestions help you find any meteors, you may also refer to the following video for further tips and information on this matter:

We’ll reach out to you privately to request further information on this issue.