Ignasi

Ignasi



16 Sep

Comment
    Ignasi on Forums - Thread - Direct

Hey there,

Quick update: We have fixed this issue internally and will come out in update 2.6. Thanks for the feedback provided.

Comment
    Ignasi on Forums - Thread - Direct

Hey there,
Quick update: This issue is resolved in 2.6, which will be the next one to hit Testlive. We still don’t have an ETA we can share about its release date.


14 Sep

Comment
    Ignasi on Forums - Thread - Direct

Servers have received their distributables and should be starting showing up in the next few minutes. EU servers will be the first ones to show, with US and rest of the world to follow shortly after.

Comment
    Ignasi on Forums - Thread - Direct

Hey there,

Quick update:
A fix for the neverending loading screen on PVE-C servers has been completed internally and verified, and is currently being targeted for release with Update 2.6. This fix cuts down dramatically on the system that was causing game clients to time out while attempting to join PvE-C servers. While it is difficult to confirm it will fix every single case of this issue, as there are a plenitude of circumstances that could affect this, it does seem to have a possitive impact on most configurations.
There is no ETA yet for the release of 2.6, but once it hits Testlive PC, expect it to be on consoles and PC live in 3 to 4 weeks after that.

Comment
    Ignasi on Forums - Thread - Direct

We’ve posted an announcement on Social Media, reposting it here too:

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Comment
    Ignasi on Forums - Thread - Direct

Thank you. We have identified the issue with our server provider and we are deploying a fix.

Current ETA until servers are back online: 30-45 60 minutes.

Comment
    Ignasi on Forums - Thread - Direct

Hey there,

Yes, we have devs playing on official servers. We also have devs playing on private servers and single player, which are also equally valid ways to play the game.

As per the possible implicatures of the original message:

  • Please use our Zendesk platform to report infractions on Official servers.
    https://funcom.zendesk.com/hc/en-us

  • You can also use the Feedback section of the forums to suggest changes for the game, especially when providing elaborated points.

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Comment
    Ignasi on Forums - Thread - Direct

Hey there,

We’re looking into this issue at the moment. What client revision (shown in main menu, lower right corner) are you on, and which region?

Comment
    Ignasi on Forums - Thread - Direct

Hey there,

We’re aware of this issue and a fix for it is being worked on at the moment.

Thanks for the feedback.

Comment
    Ignasi on Forums - Thread - Direct

Hey there,

We’re aware of this one as @sestus2009 pointed out and a fix for it is already on the way (it’s completed internally, but pending QA verification).
Sorry for the frustration this issue may cause.

Comment
    Ignasi on Forums - Thread - Direct

Thank you for that extra bit. That will help us narrow down which possible change(s) are interfering with this and maybe other bosses.

Comment
    Ignasi on Forums - Thread - Direct

Thanks for the extra information and videos. We’ve added them to the report shipped to the dev team.

Comment
    Ignasi on Forums - Thread - Direct

Sorry for the derp. I meant, lack of Watcher stuff.

Note to self: need more coffee. :coffee:

Comment
    Ignasi on Forums - Thread - Direct

Hey there,

Please use our Zendesk platform to report official server problems, outages or infractions.
https://funcom.zendesk.com/hc/en-us

Thanks.

Comment
    Ignasi on Forums - Thread - Direct

Hey everybody,

We’ve sent a heads-up to our team so they can look at the information posted in this thread so we can address any unintended functionality of the tool.

Comment
    Ignasi on Forums - Thread - Direct

Thansk for the detailed report and videos, @TotenMeister.
We’ve sent note to our team so they can look into this boss and increase the reliability of its aThags.