Ignasi

Ignasi



14 Sep

Comment
    Ignasi on Forums - Thread - Direct

Thank you for the log @Exiss. We’ve relayed them to the team so they can see if there’s a pointer towards what’s causing this.


13 Sep

Post
    Ignasi on Forums - Thread - Direct

Greetings, Exiles!

In April 2020 we first released our Official Server Rules of Conduct and Guidelines overhaul, with a more detailed and comprehensive set of rules and guidelines for our Official Servers. With the release and adoption of our Zendesk platform a few months later, we’ve been able to focus and streamline the enforcement of our rules and our processes.

With that in mind, we’ve been working on an update to our Official Servers Terms and Conducts to make them clearer to understand, more comprehensive and aiming to cover the majority of situations where the previous ruleset would prove ineffective, cause confusion or omit possible infractions.

On September 27, 2021, we will start enforcing these updated rules on our Official Servers. Until then and i...

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Comment
    Ignasi on Forums - Thread - Direct

Closing the thread as exploit and infraction discussion is not allowed in our forums.
To report infractions in official servers, please use Zendesk.
https://funcom.zendesk.com/hc/en-us

Comment
    Ignasi on Forums - Thread - Direct

Hey @Todaystheday

Thanks for the observation. We’ve poked our UI team so they can look into this issue.

Comment
    Ignasi on Forums - Thread - Direct
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Comment
    Ignasi on Forums - Thread - Direct

Thanks @erjoh and @DeMonet for the reports. We’ve sent them to our team so we can look into them.

Comment
    Ignasi on Forums - Thread - Direct

These two issues are not solved in 2.5.2.
You can see the list of changes coming in 2.5.2 on the PC patchnotes. They are virtually identical for consoles, other than an additional crash fix addressed for the PS4 Japanese version of the game (Conan Outcasts).
We don’t have information we can share yet on when these fixes are to be released.

Comment
    Ignasi on Forums - Thread - Direct

Hey there,

We’re aware of the admin NPC spawn issue and our team is looking into it.

Thanks for your feedback and sorry for the frustration.

Comment
    Ignasi on Forums - Thread - Direct

Hey there,

Please use our Zendesk platform to report official server problems, outages or infractions.
https://funcom.zendesk.com/hc/en-us

Thanks.

Comment
    Ignasi on Forums - Thread - Direct

Hey!

Yes! Finally. This was a tough nut to crack, because we could not reproduce this error in any way. It was thanks to our friends at Spike Chunsoft that we could find the reason. We explained it above, we could not reproduce this error in any of our kits, but it was so obvious to see when playing with the Outcasts version in a Japanese retail PS4 (or PS5).
The error seemed to do with a single corrupted art asset that caused an immediate crash when loaded onto memory. The same asset worked fine for any other version of the game, and in every one of our devkits and retail consoles.

Given the severity and urgency of this fix, we had to assemble a special version of patch 2.5.2 for Conan Outcasts exclusively. It is set to go out as soon as possible, but sadly this will mean that compatibility between Conan Exiles and Conan Outcasts servers will be limited until we release a parity patch. But given the circumstances, it was the lesser evil when trying to get it out ...

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    Ignasi on Forums - Thread - Direct

Hey @KublaiMin

Have you tried verifying files integrity?
Here’s the how-to:

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Comment
    Ignasi on Forums - Thread - Direct

Hey @aediin

What settings are you using in your server?
This can help our team try to reproduce the issue on our end.

Thanks in advance.

Comment
    Ignasi on Forums - Thread - Direct

Thanks for the additional info @arthurh3535. We’ve sent it to our team.

Comment
    Ignasi on Forums - Thread - Direct

Thanks for the keen observation @SerenityValleyGaming, we’ve sent this report to our art team so they can give it a quality pass.

Comment
    Ignasi on Forums - Thread - Direct

Hey there,

We’re aware of this one. We’re looking to polish it as soon as possible.
Sorry for the close calls until then!

Comment
    Ignasi on Forums - Thread - Direct

Hey there,

Please use our Zendesk platform to report official server problems, outages or infractions.
https://funcom.zendesk.com/hc/en-us

Thanks.

Comment
    Ignasi on Forums - Thread - Direct

Hey @rugger0625

Correct me if I’m interpreting the report wrong: the animal pens in your server don’t seem to be processing cubs into adult animals, right?

Comment
    Ignasi on Forums - Thread - Direct

Hey @Philix

Thanks for the heads-up. We’ve fixed similar issues with other pieces but it seems this one missed the quality pass. We’ve sent it to our team so we can look into it.

Comment
    Ignasi on Forums - Thread - Direct

Hey @theTess

We’ve sent your report to our team to see if we can reproduce the issue and our end and address it in a future patch.

Thanks for the heads-up.

Comment
    Ignasi on Forums - Thread - Direct

Hey all,

We’ve sent this info to our team. We’ve received a bunch of recent reports about thralls causing issues (random deaths, and so on) and we are looking into it.
Thank you for sharing your findings with us. One of the issues you mention in your report (AI fights not being resolved until the player is nearby) is getting addressed for 2.6. We’ll see if with that change we can reproduce that part of the problem. We’re also continuing work on pathfinding, which seems to have become erratic with the recent updates.